At a Glance
- Tasks: Manage and grow a portfolio of 40+ enterprise accounts in a dynamic BPO partner channel.
- Company: Fast-growing AI-powered SaaS business with global enterprise clients.
- Benefits: Hybrid working, 27 days holiday, private medical cover, and enhanced parental leave.
- Other info: Exciting role with potential for team growth and career advancement.
- Why this job: Build a function from scratch and drive significant growth opportunities.
- Qualifications: 6-10 years in account management with a proven track record in B2B SaaS.
The predicted salary is between 70000 - 90000 € per year.
I'm partnering with a fast growing AI-powered SaaS business that works with some of the world's largest enterprises. They're looking for a Senior Partner Manager to own a significant and expanding book of business across their BPO partner channel.
This is a genuinely exciting commercial role; the successful candidate will be building a function from the ground up, managing a portfolio of 40+ enterprise accounts through large partners. Whilst also scaling a small team to support you.
My client's BPO partnerships represent a substantial share of their customer base. These are complex, high value relationships where partners run operations on behalf of end clients, creating a dual stakeholder dynamic that requires both commercial sharpness and strong relationship management.
You'll own renewals, retention, and expansion across the portfolio end-to-end. There's real white space here: many accounts are on a single module where two or three are relevant, making this a genuine growth opportunity, not just a retention play.
What you'll be doing:
- Own NRR, renewal, and expansion targets across 40+ enterprise accounts
- Identify and execute upsell and cross-sell opportunities across a broad module set
- Lead commercial negotiations on renewals and expansions
- Build relationships with both partner teams (day-to-day users) and end clients (buyers)
- Navigate MSP-style account dynamics with strong judgement
- Develop account plans, build portfolio segmentation, and monitor health and churn risk
- Build the operational processes and playbooks for a function that doesn't fully exist yet
- Manage and develop one direct report, with a clear path to grow the team
What my client is looking for:
- 6–10 years in account management or customer success within B2B SaaS or enterprise technology
- Proven track record hitting commercial targets on a large book of business
- Experience managing complex accounts where the buyer and the user are different organisations
- Exposure to BPO or partner-managed customer relationships is a strong plus
- Comfortable owning pricing and commercial conversations
- Familiarity with MEDDIC/MEDDPICC
- Experience building processes or frameworks in an early-stage function
- Based in London, with flexibility to travel
What's on offer:
- Hybrid working (2 days/week in a central London office)
- 27 days holiday + Christmas closure, with tenure increases and buy/sell options
- Private medical & dental cover
- Enhanced parental leave
If this sounds like the right next step, feel free to apply or reach out directly for a confidential conversation.
Senior Partner Manager in Slough employer: Altura Partners Ltd
Join a dynamic and innovative AI-powered SaaS company that values its employees and fosters a collaborative work culture. With a focus on professional growth, you'll have the opportunity to build a function from the ground up while managing significant enterprise accounts in a supportive environment. Enjoy a competitive benefits package, including hybrid working arrangements, generous holiday allowances, and comprehensive health coverage, all within the vibrant setting of London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partner Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Partner Manager role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company and its partners. Understand their BPO relationships and think about how you can add value. We want you to walk in with ideas on upselling and cross-selling opportunities that could really impress!
✨Tip Number 3
Showcase your commercial sharpness! During interviews, share specific examples of how you've navigated complex account dynamics and achieved targets. We love hearing about your successes and how you’ve built strong relationships in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who are ready to build something amazing with us.
We think you need these skills to ace Senior Partner Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Partner Manager. Highlight your experience in account management and any relevant B2B SaaS or enterprise technology roles. We want to see how your skills align with managing complex accounts and driving commercial success.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how you can contribute to building our BPO partnerships. Be specific about your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Relationship Management Skills:Since this role involves navigating dual stakeholder dynamics, make sure to highlight your relationship management experience. Share examples of how you've successfully managed both partner teams and end clients in previous roles. We love seeing real-world examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Altura Partners Ltd
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past performance metrics. Be ready to discuss how you've hit commercial targets in previous roles, especially in managing large accounts. This will show that you understand the importance of NRR and renewals.
✨Understand the BPO Landscape
Do your homework on BPO partnerships and how they function. Familiarise yourself with the dynamics between partners and end clients. This knowledge will help you navigate complex relationships and demonstrate your ability to manage dual stakeholder dynamics effectively.
✨Prepare for Commercial Conversations
Since this role involves pricing and negotiations, practice discussing these topics confidently. Think about how you would approach upselling and cross-selling opportunities, and be ready to share examples from your experience where you successfully executed similar strategies.
✨Showcase Your Process-Building Skills
The role requires building operational processes from scratch, so come prepared with examples of frameworks or processes you've developed in previous positions. Highlight your ability to create playbooks and account plans, as this will demonstrate your readiness to take on this challenge.
