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- Tasks: Support clients and manage administrative tasks for a diverse portfolio.
- Company: Join a vibrant, growth-focused global operational department.
- Benefits: Enjoy a competitive salary and comprehensive benefits package.
- Why this job: Enhance your skills while working on challenging and rewarding projects.
- Qualifications: Strong English skills and a desire to mentor junior team members.
- Other info: Exciting opportunity for career growth in a high-performing team.
The predicted salary is between 36000 - 60000 £ per year.
Acting as Senior Administrator within the Altum Group, having responsibility for the provision of administrative support and relationship management to an established and varied client portfolio with standard levels of transactions. Undertaking more complex and/or significant transitions in the portfolio under the direction of your designated superiors. Providing support to designated superiors and the wider team in relation to complex transactions, inclusive of overview and summary of transactional documents. Overseeing the onboarding of new clients and collation of initial KYC documentation under the supervision of your designated superiors. Responsible for maintaining up to date task list for the client portfolio and reporting on outstanding matters at team meetings and, working closely with your superiors, oversee the day to day task management of junior members of the team, providing basic training and technical support where necessary. Actively contribute to the team meetings and provide constructive feedback to superiors in relation to any junior members of the team, assisting superiors in probation, annual appraisal and development process.
Key responsibilities
- Client Relationship
- Working closely with your superior to provide quality and efficient service to a varied portfolio;
- Administration of varied client portfolio undertaking general administration with minimal supervision by your superior;
- Supervising junior members of staff and delegating tasks on your portfolio;
- Liaison with clients, client advisors and bankers on administrative matters;
- Liaising with 3rd parties such as lawyers, auditors, property and investment managers as required;
- Prepare general emails and letters for review;
- Ensure timely filing of documents in line with group policy;
- Maintenance of corporate records and respective database administration;
- Co-ordination of meetings; hold and take minutes for meetings;
- Transaction management such as the acquisition/disposal of property and re-financing;
- Collation of due diligence and customer take on procedures;
- Maintain and Monitor task list to ensure completion on a timely basis;
- Liaising with the accounts team to ensure customer deadlines are met;
- Provide general team administration assistance as required;
- Perform other duties as necessary to support the administrative team and wider business and generally act in the best interests of the division by supporting team members;
Time Management
- Ensure accurate and timely recording of personal time in line with group procedures and agreed recoverability;
- Review of underlying teams time recording ensuring accuracy and adherence with group procedures and agreed recoverability;
Financial
- Reviewing of WIP on client portfolio ensuring any ad hoc fees are considered;
- Oversight of WIP review on junior members client portfolios ensuring any ad hoc fees are considered;
- Review of invoices and circulation to client;
Skills, Knowledge, and Experience
To be successful in this role, the candidate must have a good standard of oral and written English, along with the following skills and experience:
- Maintenance of mandatory AML training as required;
- Attendance at any additional training provided by Altum Group;
- Studying towards a professional Table 4 qualification such as ICSA or equivalent;
- Provision of mentoring support to underlying team;
- Developing and coaching underlying team on a one to one basis.
This is an exciting opportunity to join a high performing global operational department within a vibrant company focused on growth and quality of service. You will have the chance to work on challenging and rewarding projects that will enhance your skills and knowledge. You will also enjoy a competitive salary and benefits package.
Senior Client Administrator in City of London employer: Altum Group
Contact Detail:
Altum Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their client portfolio and think about how your skills can add value. We want you to shine, so practice answering common interview questions related to client management and administration.
✨Tip Number 3
Showcase your organisational skills! During interviews, be ready to discuss how you've managed complex tasks and supported teams in previous roles. Highlight any experience you have in supervising junior staff and how you’ve contributed to team success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Senior Client Administrator position!
We think you need these skills to ace Senior Client Administrator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Client Administrator role. Highlight your administrative support experience and any client relationship management you've done. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client portfolios or supervised junior staff. We love seeing your personality come through!
Showcase Your Communication Skills: Since this role involves liaising with clients and third parties, make sure your written application showcases your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team at StudySmarter!
How to prepare for a job interview at Altum Group
✨Know Your Client Portfolio
Before the interview, take some time to research the types of clients the Altum Group works with. Understanding their needs and how you can contribute to managing those relationships will show your potential employers that you're proactive and ready to hit the ground running.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administration, especially in relation to client management. Highlight specific examples where you've successfully managed complex transactions or supported a team, as this aligns perfectly with the responsibilities of the Senior Client Administrator role.
✨Demonstrate Team Leadership
Since you'll be supervising junior members of staff, think of instances where you've taken on a leadership role. Share how you've mentored others or delegated tasks effectively, as this will illustrate your capability to manage and develop a team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as onboarding a new client or dealing with a tight deadline. Practising your responses to these scenarios will help you convey your problem-solving skills and ability to work under pressure.