At a Glance
- Tasks: Lead a major ServiceNow rollout in a global customer services environment.
- Company: Join Altum Consulting, a leader in innovative solutions.
- Benefits: Hybrid working model and competitive contract terms.
- Other info: Immediate start available for the right candidate.
- Why this job: Make a significant impact on global customer service transformation.
- Qualifications: Extensive ServiceNow experience and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Altum Consulting is seeking a senior Programme Director for a 12-month contract in London with a hybrid working model. The role involves leading a major ServiceNow rollout across a complex global customer services environment, requiring significant experience in ServiceNow implementation and proven success in managing complex programme deliveries across multiple countries.
Candidates should possess excellent executive stakeholder management skills and a pragmatic approach to transformation. Immediate start available.
ServiceNow Programme Director for Global Customer Services employer: Altum Consulting
Altum Consulting is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, we provide ample opportunities for professional development and the chance to lead impactful projects in a global setting. Our hybrid working model in London ensures a flexible work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Programme Director for Global Customer Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow space and let them know you're on the hunt for a Programme Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow knowledge and programme management skills. Be ready to share specific examples of how you've successfully led complex projects in the past, especially in global settings.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Check out our website for the latest job openings! We often have roles that match your expertise, and applying directly through us can give you a better chance of landing that dream job.
We think you need these skills to ace ServiceNow Programme Director for Global Customer Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and programme management. We want to see how your skills align with the role, so don’t be shy about showcasing your successes in similar projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Programme Director role. Share specific examples of your past achievements and how they relate to leading complex global initiatives.
Showcase Stakeholder Management Skills:Since this role involves working with executive stakeholders, make sure to highlight your experience in managing relationships at all levels. We love seeing how you’ve navigated challenges and driven transformation in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Altum Consulting
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific implementations you've led, challenges you've faced, and how you overcame them. This will show that you’re not just familiar with the platform but have real-world experience that can benefit their global customer services.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed executive stakeholders in previous roles. Think about times when you had to navigate complex relationships or drive consensus among diverse teams. This will demonstrate your ability to lead in a global environment and manage expectations effectively.
✨Be Pragmatic About Transformation
Altum Consulting is looking for someone with a pragmatic approach to transformation. Be ready to discuss your strategies for implementing change in a way that minimises disruption while maximising impact. Share specific examples where your practical solutions made a difference in past projects.
✨Prepare for Hybrid Working Questions
Since this role involves a hybrid working model, think about how you’ve successfully managed teams remotely and in-person. Be prepared to discuss your communication strategies and how you ensure productivity and collaboration across different locations.
