At a Glance
- Tasks: Oversee operations, governance, compliance, and HR administration in a growing NGO.
- Company: Dynamic NGO focused on governance, policy, and global security.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Fully office-based role with occasional travel and a commitment to diversity and inclusion.
- Why this job: Join a mission-driven organisation and make a real impact in global governance.
- Qualifications: Experience in operations or HR, strong organisational skills, and a hands-on approach.
The predicted salary is between 33750 - 41250 £ per year.
We are pleased to be partnering with a unique, globally focused NGO as it grows its new UK base. The organisation works across governance, policy and global security and is now seeking an Operations Manager to support the continued development of its London operation. This is a broad, hands-on role covering operations, governance, compliance, information management and HR administration. It would suit an experienced operations professional with good people administration experience, or an HR professional looking to broaden into a wider operational role.
About the role
Reporting to the Chief Financial Officer, you will help ensure the organisation runs smoothly, securely and compliantly as it grows from around 24 to 40 employees. Key responsibilities will include:
- Overseeing day-to-day operations, governance, compliance, legal and insurance administration
- Maintaining effective document control, management information and internal processes
- Managing routine HR administration, including contracts, onboarding, employee records, leave and right-to-work checks
- Supporting managers and employees with day-to-day people queries
- Escalating more complex HR matters to the organisation's external HR adviser
- Coordinating background checks and due diligence
- Developing practical policies, systems and processes to support organisational growth
- Identifying operational risks and supporting wider change initiatives
The ideal candidate will bring:
- Broad operations, office management or organisational administration experience
- Practical HR and people administration experience
- Experience working in a start-up, scale-up or growing organisation
- Strong organisational skills and attention to detail
- Confidence handling sensitive and confidential information
- Sound judgement and the ability to know when specialist advice is required
- A practical, flexible and hands-on approach
- A genuine interest in working for a mission-driven organisation
Not-for-profit experience is not essential. Experience in a small or growing organisation is more important.
Key details
- Salary: £65,000
- Contract: Permanent
- Location: London office, five days per week
- Start: As soon as possible
- Travel: Occasional short European trips
Due to the confidential nature of the organisation's work, discretion is essential and the role is fully office-based. The selection process is expected to include an initial interview, panel interview, practical assessment, psychometric exercise and background checks. Altum Consulting and our client are committed to diversity, equity and inclusion. We welcome applications from candidates of all backgrounds and experiences.
Operations Manager employer: Altum Consulting
Altum Consulting is an excellent employer, offering a dynamic work culture that values flexibility and employee well-being. With opportunities for professional growth and development, particularly in HR and employee relations, this role in South-East London allows you to make a meaningful impact while enjoying a hybrid working arrangement that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Altum Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Altum Consulting or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Altum Consulting who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Altum Consulting!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Altum Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Altum Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Altum Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
