At a Glance
- Tasks: Lead a major ServiceNow rollout in a global customer services environment.
- Company: Join Altum Consulting, a leader in innovative solutions.
- Benefits: Hybrid working model and competitive contract terms.
- Other info: Immediate start available for the right candidate.
- Why this job: Make a significant impact on global customer service transformation.
- Qualifications: Extensive ServiceNow experience and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Altum Consulting is seeking a senior Programme Director for a 12-month contract in London with a hybrid working model. The role involves leading a major ServiceNow rollout across a complex global customer services environment, requiring significant experience in ServiceNow implementation and proven success in managing complex programme deliveries across multiple countries.
Candidates should possess excellent executive stakeholder management skills and a pragmatic approach to transformation. Immediate start available.
ServiceNow Programme Director for Global Customer Services in London employer: Altum Consulting
Altum Consulting is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees are empowered to lead transformative projects. With a focus on professional growth, the company provides ample opportunities for skill development and career advancement, all while enjoying the vibrant atmosphere of London. The hybrid working model ensures flexibility, making it an ideal environment for those seeking meaningful and rewarding employment in a global context.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Programme Director for Global Customer Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow space or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in managing complex programme deliveries.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of your past ServiceNow implementations and how you’ve navigated challenges in global environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that Programme Director role.
We think you need these skills to ace ServiceNow Programme Director for Global Customer Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and programme management. We want to see how your skills align with the role, so don’t be shy about showcasing your successes in similar projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Programme Director role. We love seeing your personality come through, so feel free to share your passion for transformation and stakeholder management.
Showcase Your Global Experience:Since this role involves managing complex programmes across multiple countries, make sure to highlight any international experience you have. We’re keen to see how you’ve navigated different cultures and environments in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Altum Consulting
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific implementations you've led, challenges you've faced, and how you overcame them. This will show that you’re not just familiar with the platform but have real-world experience that can benefit their global customer services.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed executive stakeholders in previous roles. Think about times when you had to navigate complex relationships or drive consensus among diverse teams. This will demonstrate your ability to lead in a global environment and manage expectations effectively.
✨Be Pragmatic About Transformation
Altum Consulting is looking for someone with a pragmatic approach to transformation. Be ready to discuss your strategies for implementing change in a way that minimises disruption while maximising impact. Share specific examples where your practical solutions made a difference in programme delivery.
✨Prepare for Hybrid Working Questions
Since this role involves a hybrid working model, think about how you’ve successfully managed teams remotely and in-person. Be prepared to discuss your communication strategies and how you ensure productivity and engagement across different locations. This will show that you can adapt to their working style seamlessly.
