Altum Consulting is partnering with a start-up international climate-focussed NGO to recruit an Operations & Systems Manager.
The organisation is building the infrastructure to support its work. Its core systems are at different stages of development: some are operating, others have been piloted and need to be rolled out. This role will take those foundations forward, connecting systems, improving workflows and helping colleagues use them effectively.
This is a hands-on role in a start-up environment. You will need to be comfortable working with processes that are still taking shape, making practical decisions with limited resources and moving between planned projects and day-to-day problems. There is scope to shape how the organisation works, alongside the responsibility to get things implemented and keep them running.
Responsibilities
Reporting to the Director of Operations, your responsibilities will include:
Leading the configuration, testing and rollout of operational systems, including project management, CRM, finance and grants management platforms.
Mapping processes and data flows, identifying where systems should connect and where automation could reduce manual work.
Developing a practical improvement plan, prioritising changes according to organisational needs, resources and risk.
Improving data quality, reporting and knowledge management so colleagues can find and use reliable information.
Supporting colleagues through training, clear guidance and day-to-day troubleshooting.
Managing relationships with external IT providers and specialist suppliers, setting expectations and following through on delivery.
Maintaining appropriate system access, controls and documentation.
Picking up wider operational queries, supplier management and other practical tasks as required.
Requirements
Experience taking systems from an early configuration or pilot stage through to rollout and established use.
Experience building or improving systems and processes in a start-up, small business or developing organisation. Charity or NGO experience is welcome but not essential.
Hands-on experience with ...
Operations & Systems Manager employer: Altum Consulting Careers
As a Conflicts Advisor/Senior at one of the world's leading international law firms, you will thrive in a dynamic and inclusive work culture that prioritises professional development and innovation. The firm offers exceptional benefits, including competitive remuneration, comprehensive training programmes, and opportunities for career advancement across its global offices. Located in a major financial centre, you will be part of a collaborative team that tackles high-profile legal challenges, ensuring your contributions are both meaningful and impactful.
