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For Companies At a Glance
- Tasks: Support customers with technical advice, training, and site visits across the UK.
- Company: Join Altro, a leading company in flooring and walling solutions.
- Benefits: Enjoy 25 days holiday, enhanced family benefits, and exclusive discounts.
- Why this job: Be the face of Altro, making a real impact in the field.
- Qualifications: Experience in installing flooring products and strong communication skills required.
- Other info: Flexible hybrid working and opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Due to a long standing member of staff retiring next year, we're looking for someone to join our Technical Services team at Altro as a Regional Technical Services Managers, covering the London area. If you're hands-on, love solving problems, and enjoy working with people, this could be a great fit.
The role is full time and will involve supporting our customers with technical advice, training, and site visits. You'll be the face of Altro out in the field, making sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.
The role will involve:
- Visiting customer sites to offer technical support and advice
- Running training sessions for contractors (on-site and sometimes classroom-based)
- Supporting big installations and helping resolve any issues
- Demonstrating our products at events and customer meetings
- Working closely with our sales and product teams to share feedback and ideas
- Occasionally supporting our European team and joining calls with colleagues in the US and APAC
We're looking for:
- Someone with solid experience installing flooring and walling products
- Great communication and presentation skills
- Organised, proactive, and happy to travel around the region
- A team player who's also confident working independently
- Someone who's curious, creative, and always looking for ways to improve
If you've worked with Whiterock or similar products, that's a bonus, but it's not essential.
As well as an exciting opportunity and a competitive salary, what do we have offer??
- Hybrid working (minimum of 3 days a week on site)
- Car allowance
- Private medical cover via our supplier BUPA
- Starting holiday entitlement of 25 days, with the option to buy more
- Defined contribution pension scheme
- Life assurance from day one
- Occupational Sick Pay and onsite Occupational Health Service
- Confidential 24-hour life management and personal support service for you and your family
- Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
- Free eye tests for all employees
- A paid day off each year for volunteering
- Free car parking at all our sites
- Long service awards
- Learning and Development support, regardless of your career stage
- Various social events, including the company Christmas party
- Retirement advice and support
So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do.
Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about #LifeAtAltro #LifeAtAutoglym, and #ThePeopleBehindTheProduct
Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don't want you to just work here. We want you to belong here.”
Sounds like a great opportunity? Click apply today! We can't wait to hear from you!
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Regional Technical Services Manager employer: Altro
Contact Detail:
Altro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Regional Technical Services Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to technical support and training. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your responses.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to meet potential employers, bring along examples of your past work or case studies that highlight your problem-solving skills and how you’ve helped customers succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Altro. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Regional Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with flooring and walling products. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Regional Technical Services Manager role. Share your passion for problem-solving and working with people, as these are key to our team.
Showcase Your Communication Skills: Since this role involves training and advising customers, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of a time you successfully communicated complex information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Altro
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Altro's flooring and walling products. Familiarise yourself with their features, benefits, and any common installation challenges. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as resolving installation issues or conducting training sessions. Think of examples from your past experience where you've successfully tackled similar challenges. This will demonstrate your problem-solving skills and hands-on approach.
✨Showcase Your Communication Skills
As a Regional Technical Services Manager, you'll need to communicate effectively with customers and contractors. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief presentation on a relevant topic to showcase your presentation skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the team dynamics, ongoing projects, or how feedback is integrated into product development. This shows you're not just interested in the job, but also in contributing to the company's success.
