London Showroom Manager

Altro are looking for an enthusiastic and commercially minded Showroom Manager to help position the Altro Showroom London as a flagship destination within the architectural and design community. This is a full time, permanent role where you will be based 5 days a week at our Altro show room in Clerkenwell, London. The successful candidate will deliver a professional, engaging and memorable experience for all visitors, providing product, specification, technical and sales support while managing showroom enquiries, appointments and sample requests. They will maintain accurate records of customer visits, utilise CRM systems to track engagement and opportunities, and work closely with Sales, Marketing and Customer Care teams to maximise business outcomes. The role also involves ensuring the showroom is always presented to the highest standard, managing stock levels, supplies, catering and supplier relationships, and liaising with landlords and contractors regarding maintenance and facility requirements. Alongside the day-to-day management of the showroom, the role will focus on driving customer visits and generating new business opportunities. This includes supporting showroom marketing initiatives, building relationships within London's architectural and design communities, identifying networking and partnership opportunities, and helping to plan, coordinate and host customer events, exhibitions and industry showcases, including Clerkenwell Design Week. The successful candidate will also facilitate visits from UK, European and international customers and colleagues across Altro and Autoglym, ensuring effective follow-up activity to maximise specification opportunities and strengthen customer relationships. As well as an exciting opportunity and a competitive salary, what do we have offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra... you can buy some more. A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Learning and Development - training and development support, no matter where you are in your career We offer long service awards to all our employees A variety of social events across the group, including the company Christmas party. It might be a long way off but we know it's not always easy to stop working so we provide advice and support to ease the transition to retirement. What We're Looking For We're looking for a confident, customer focused and commercially minded individual who loves building relationships and creating an exceptional customer experience. The ideal candidate will have a proven background in sales or business development, with the ability to identify opportunities, influence customers and help drive specification growth through meaningful engagement. Highly organised and proactive, you'll be comfortable managing a varied workload that combines showroom operations, customer relationship management, event coordination and business development activities. You'll enjoy networking, building connections within the architectural and design community, and representing the Altro brand professionally at all times. Strong communication skills, attention to detail and the ability to work collaboratively across Sales, Marketing and Customer Care teams are essential. We're looking for someone who takes ownership, uses initiative, embraces continuous improvement and is passionate about delivering outstanding service while contributing positively to a hardworking and supportive team environment. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don't want you to just work here. We want you to belong here.” If you have the relevant experience and you're ready for a new challenge, click apply today! We can't wait to hear from you. TPBN1_UKTJ