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- Tasks: Support customers with technical advice, training, and site visits.
- Company: Join Altro, a leading manufacturer in flooring and wall cladding since 1919.
- Benefits: Enjoy hybrid working, private medical cover, and 25 days holiday to start.
- Why this job: Be the face of Altro, making a real impact in the field.
- Qualifications: Experience in installing flooring products and great communication skills.
- Other info: Diverse and inclusive culture where everyone belongs.
The predicted salary is between 36000 - 60000 £ per year.
Due to a long standing member of staff retiring next year, we are looking for someone to join our Technical Services team at Altro as a Regional Technical Services Manager, covering the London area. If you are hands-on, love solving problems, and enjoy working with people, this could be a great fit.
The role is full time and will involve supporting our customers with technical advice, training, and site visits. You will be the face of Altro out in the field, making sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.
Responsibilities- Visiting customer sites to offer technical support and advice
- Running training sessions for contractors (on-site and sometimes classroom-based)
- Supporting big installations and helping resolve any issues
- Demonstrating our products at events and customer meetings
- Working closely with our sales and product teams to share feedback and ideas
- Occasionally supporting our European team and joining calls with colleagues in the US and APAC
- Someone with solid experience installing flooring and walling products
- Great communication and presentation skills
- Organised, proactive, and happy to travel around the region
- A team player who is also confident working independently
- Someone who is curious, creative, and always looking for ways to improve
- If you have worked with Whiterock or similar products, that is a bonus, but it is not essential.
- Hybrid working (minimum of 3 days a week on site)
- Car allowance
- Private medical cover via our supplier BUPA
- Starting holiday entitlement of 25 days, with the option to buy more
- Defined contribution pension scheme
- Life assurance from day one
- Occupational Sick Pay and onsite Occupational Health Service
- Confidential 24-hour life management and personal support service for you and your family
- Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
- Free eye tests for all employees
- A paid day off each year for volunteering
- Free car parking at all our sites
- Long service awards
- Learning and Development support, regardless of your career stage
- Various social events, including the company Christmas party
- Retirement advice and support
So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do.
Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. "We don’t want you to just work here. We want you to belong here."
Sounds like a great opportunity? Click apply today! We can’t wait to hear from you!
Regional Technical Services Manager in Letchworth Garden City employer: Altro Limited
Contact Detail:
Altro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Services Manager in Letchworth Garden City
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Altro's website and social media. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your hands-on experience and problem-solving skills can benefit Altro's customers.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when discussing your past experiences. Remember, you'll be training contractors and providing technical advice, so demonstrate your ability to explain things simply.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're engaged and eager to learn more about how you can contribute to Altro's success.
We think you need these skills to ace Regional Technical Services Manager in Letchworth Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Technical Services Manager role. Highlight your hands-on experience with flooring and walling products, as well as any relevant training or support you've provided in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your problem-solving skills can benefit our customers. Don't forget to mention your communication and presentation skills!
Show Your Personality: We love seeing the real you! Let your personality come through in your application. Share examples of how you've worked independently and as part of a team, and how your curiosity drives you to improve processes.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can't wait to see your application and learn more about what makes you a great fit for Altro!
How to prepare for a job interview at Altro Limited
✨Know Your Products Inside Out
Make sure you’re familiar with Altro's flooring and wall cladding systems. Brush up on their features, benefits, and installation processes. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved issues during installations or training sessions. Highlight your hands-on approach and how you’ve helped contractors achieve the best results. This will demonstrate your value as a Regional Technical Services Manager.
✨Practice Your Presentation Skills
Since the role involves running training sessions, practice presenting technical information clearly and engagingly. You might even want to do a mock presentation for a friend or family member to get comfortable. This will help you shine during the interview.
✨Be Ready to Discuss Teamwork and Independence
Think of examples that showcase your ability to work both as part of a team and independently. Altro values collaboration, so be prepared to discuss how you’ve contributed to team success while also taking initiative on your own.
