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- Tasks: Support customers with technical advice, training, and site visits across London.
- Company: Altro, a leading manufacturer of premium flooring and wall cladding systems.
- Benefits: Hybrid working, competitive salary, private medical cover, and generous holiday entitlement.
- Why this job: Be the face of Altro, making a real impact in the field and helping customers succeed.
- Qualifications: Experience in installing flooring products and strong communication skills.
- Other info: Join a family-owned company that values diversity and offers excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Due to a long standing member of staff retiring next year, we are looking for someone to join our Technical Services team at Altro as a Regional Technical Services Manager, covering the London area. If you are hands-on, love solving problems, and enjoy working with people, this could be a great fit. The role is full time and will involve supporting our customers with technical advice, training, and site visits. You will be the face of Altro out in the field, making sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.
The role will involve:
- Visiting customer sites to offer technical support and advice
- Running training sessions for contractors (on-site and sometimes classroom-based)
- Supporting big installations and helping resolve any issues
- Demonstrating our products at events and customer meetings
- Working closely with our sales and product teams to share feedback and ideas
- Occasionally supporting our European team and joining calls with colleagues in the US and APAC
We are looking for:
- Someone with solid experience installing flooring and walling products
- Great communication and presentation skills
- Organised, proactive, and happy to travel around the region
- A team player who is also confident working independently
- Someone who is curious, creative, and always looking for ways to improve
If you have worked with Whiterock or similar products, that is a bonus, but it is not essential.
As well as an exciting opportunity and a competitive salary, what do we have to offer?
- Hybrid working (minimum of 3 days a week on site)
- Car allowance
- Private medical cover via our supplier BUPA
- Starting holiday entitlement of 25 days, with the option to buy more
- Defined contribution pension scheme
- Life assurance from day one
- Occupational Sick Pay and onsite Occupational Health Service
- Confidential 24-hour life management and personal support service for you and your family
- Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
- Free eye tests for all employees
- A paid day off each year for volunteering
- Free car parking at all our sites
- Long service awards
- Learning and Development support, regardless of your career stage
- Various social events, including the company Christmas party
- Retirement advice and support
So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. "We don’t want you to just work here. We want you to belong here." Sounds like a great opportunity? Click apply today. We can’t wait to hear from you.
Regional Technical Services Manager in Baldock employer: Altro/Autoglym
Contact Detail:
Altro/Autoglym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Services Manager in Baldock
✨Tip Number 1
Get to know the company inside out! Research Altro's products and values so you can chat confidently about how you fit into their culture. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for hands-on scenarios! Since the role involves technical support and training, think of examples from your past where you've solved problems or trained others. Be ready to share these stories during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Regional Technical Services Manager in Baldock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on experience with flooring and walling products, as well as any relevant training or support roles you've had.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for the role. Talk about why you love solving problems and working with people, and how that aligns with our values at Altro.
Showcase Your Communication Skills: Since great communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your presentation skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Altro!
How to prepare for a job interview at Altro/Autoglym
✨Know Your Products Inside Out
Make sure you’re familiar with Altro's flooring and walling products. Understand their features, benefits, and installation processes. This will help you answer technical questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
As a Regional Technical Services Manager, you'll need to communicate effectively with customers and contractors. Prepare examples of how you've successfully trained others or resolved issues in the past. This will highlight your ability to convey complex information clearly.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like supporting a big installation or resolving a technical issue on-site. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and proactive attitude.
✨Demonstrate Your Team Spirit
While the role requires independence, being a team player is crucial. Be ready to discuss how you've collaborated with sales or product teams in the past. Highlight any experiences where you’ve shared feedback or ideas that led to improvements, showing your commitment to teamwork.