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- Tasks: Book and manage all aspects of business travel for clients, ensuring a seamless experience.
- Company: Join ALTOUR, a global leader in corporate travel management with a vibrant team culture.
- Benefits: Enjoy 25 days annual leave, healthcare plans, and discounted travel promotions.
- Why this job: Be part of a collaborative environment where your ideas matter and you can thrive.
- Qualifications: 5+ years experience with Sabre GDS and a passion for delivering excellent customer service.
- Other info: Flexible, innovative role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management. Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions.
Responsibilities:
- Booking all aspects of business travel including flights, rail, hotel, car hire and taxi reservations.
- Issuing your own tickets, including exchanges and refunds.
- Responsible for handling the enquiry from start to finish, including searching for a range of fares and travel options and presenting these to the client.
- Exploring and researching everything from low-cost options through to round the world itineraries.
- Managing each booking, ensuring all client profile details are considered and any necessary visa requirements advised.
- Respond to emails and calls within the clients SLA.
- Managing travel projects which could vary from individual reservations to large groups.
- Maximising revenue opportunities for ALTOUR.
- Offering alternative options to the client within their travel policy.
Qualifications:
- Knowledgeable on Sabre Native GDS is essential, must currently be using Sabre with minimum 5 years’ experience.
- Fares & Ticketing Level 1 & 2 (or equivalent experience) essential.
- Knowledge of Evolvi and Trainline.
- Knowledge of technology products, including Outlook, Word, Excel and Google Docs.
- Possess good geographical and product knowledge of destinations and airlines.
- Good organisational skills and excellent customer service & communicative abilities are essential.
- Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients.
- Must have a passion for travel and delivering service excellence!
Pay And Benefits:
- 25 days annual leave entitlement plus public holidays.
- 5% discretionary bonus based on Company performance.
- Medicash Healthcare plan.
- BUPA dental plan.
- Life assurance.
- Employee Assistance Programme.
- Discounted travel promotions.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Senior Business Travel Consultant in London employer: ALTOUR
Contact Detail:
ALTOUR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work at ALTOUR or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching ALTOUR’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to our mission of connecting people effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with Sabre and your customer service skills make you the perfect fit for the Senior Business Travel Consultant role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of our collaborative culture.
We think you need these skills to ace Senior Business Travel Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Travel Consultant role. Highlight your experience with Sabre and any relevant travel management skills. We want to see how your background aligns with our mission at ALTOUR!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and how you can contribute to our collaborative environment. Let us know why you’re excited about joining ALTOUR and what makes you a great fit.
Showcase Your Customer Service Skills: Since excellent customer service is key in this role, be sure to include examples of how you've gone above and beyond for clients in the past. We love seeing candidates who are dedicated to delivering service excellence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at ALTOUR
✨Know Your Stuff
Make sure you brush up on your knowledge of Sabre Native GDS and any other relevant technology products. Be ready to discuss your experience with fares and ticketing, as well as your geographical knowledge of destinations and airlines. This will show that you're not just a candidate, but a knowledgeable professional who can hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a client or handled a difficult situation. This is crucial for a Senior Business Travel Consultant role, as clients will rely on you for tailored travel solutions.
✨Be Ready to Think Outside the Box
ALTOUR values innovation, so come prepared with ideas on how you could improve their travel solutions. Think about unique travel itineraries or cost-saving options you've discovered in the past. This will demonstrate your proactive approach and willingness to contribute to the company's success.
✨Practice Your Communication Skills
Since you'll be managing bookings and responding to client inquiries, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experience and answering common interview questions.
