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- Tasks: Be the face of Alton Towers, ensuring guests have a magical and safe experience.
- Company: Join the fun at one of the UK's most thrilling theme parks!
- Benefits: Enjoy free tickets, discounts, and ongoing training opportunities.
- Why this job: Create unforgettable memories for guests while working in an exciting environment.
- Qualifications: Friendly, enthusiastic, and ready to ensure guest safety and satisfaction.
- Other info: No experience needed; full training provided!
The predicted salary is between 7 - 12 £ per hour.
Please note that while you are applying for roles within specific home departments such as Ride Host, Retail, Sales & Admissions, or other front-line teams, you may be required to support additional departments based on operational needs. Flexibility is essential, and you may be scheduled in alternative areas at certain times during the season.
Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as Ride Hosts! We are currently looking for candidates who have weekday availability.
About the Role:
As a Ride Host, you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers!
Your key responsibilities will include:
- Working on our rides and attractions with a focus on safety and efficiency
- Engaging with guests to provide exceptional customer service
- Assisting with guest queries and ensuring their needs are met
- Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures
- Reporting any operational issues or incidents to the operator
- Support in daily presentational duties of our rides and attractions
Why join us?
- Full time availability required.
- A fun, dynamic environment: Be part of the magic in one of the UK’s most thrilling attractions.
- Exclusive colleague perks: Enjoy free tickets, discounts on food and retail, and other fantastic employee benefits at Merlin Entertainments attractions worldwide.
Qualifications & Experience
We’re looking for individuals who are:
- Friendly and approachable with excellent communication skills
- Enthusiastic and willing to create a positive guest experience
- Comfortable working in a fast-paced, outdoor environment
- Ready to take on responsibility and ensure health and safety standards are met
- Able to work by themselves and as part of a team
- A head for heights would be beneficial
No previous experience is necessary! We provide full training to all team members.
Benefits
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
- Ongoing training and development opportunities
- Plus, many more...
Pay Range
Compensation between GBP £7.55/Hr.-GBP £12.21/Hr.
Ride Host - Monday - Friday Availability in Alton employer: Alton Towers Resort
Contact Detail:
Alton Towers Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ride Host - Monday - Friday Availability in Alton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Alton Towers Resort. Familiarise yourself with their rides, values, and what makes them unique. This will help you stand out and show that you're genuinely interested in being part of the magic.
✨Tip Number 2
Practice your customer service skills! As a Ride Host, you'll be engaging with guests all day. Think about how you can create a positive experience for them. Maybe role-play with a friend or family member to get comfortable with common guest interactions.
✨Tip Number 3
Show off your flexibility! Since the job may require you to support different departments, be ready to highlight your adaptability during the interview. Share examples of times you've successfully switched gears or taken on new responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining the team directly. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Ride Host - Monday - Friday Availability in Alton
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your excitement for the role shine through! We want to see that you’re genuinely interested in being a Ride Host and creating magical experiences for our guests.
Highlight Your Flexibility: Since flexibility is key for this role, make sure to mention your availability clearly. Let us know how you can adapt to different departments and shifts, as this will show that you’re ready to jump in wherever needed!
Emphasise Teamwork and Communication: As a Ride Host, you'll be working closely with others and engaging with guests. Use your application to showcase any past experiences where you've worked in a team or provided excellent customer service. We love to see those skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Alton Towers Resort.
How to prepare for a job interview at Alton Towers Resort
✨Show Your Enthusiasm
As a Ride Host, your energy and enthusiasm are key! Make sure to express your excitement about the role and the theme park during the interview. Share any personal experiences you've had at Alton Towers or similar places to show your genuine interest.
✨Highlight Your Communication Skills
Since you'll be engaging with guests, it's crucial to demonstrate your excellent communication skills. Practice answering questions clearly and confidently, and think of examples where you've successfully interacted with others, whether in a work setting or socially.
✨Emphasise Flexibility
Flexibility is essential for this role, so be prepared to discuss your availability and willingness to support different departments. Mention any past experiences where you adapted to changing situations or took on various responsibilities.
✨Safety First!
Understanding safety procedures is vital for a Ride Host. Familiarise yourself with basic safety protocols related to rides and attractions. During the interview, convey your commitment to ensuring guest safety and your readiness to follow health and safety standards.
