Alton Towers Resort is seeking an Accommodation Frontline Lead to supervise and support our accommodation teams, driving exceptional service and high operational standards to create memorable guest experiences.
You will lead, coach and develop frontline colleagues, oversee check-ins/outs, monitor cleanliness and safety, and be the first point of escalation for guest concerns, working across housekeeping, front of house and retail to deliver commercial excellence.
#J-18808-LjbffrAccommodation Frontline Lead - Elevate Guest Experience in Alton employer: Alton Towers Resort
At Alton Towers Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. As a Zonal Operations Front Line Lead, you'll benefit from ongoing training and development opportunities, a generous Merlin Magic Pass for you and your loved ones, and a supportive environment that values flexibility and employee growth. Join us in creating unforgettable experiences while enjoying competitive pay and fantastic discounts across our attractions.
