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For Companies At a Glance
- Tasks: Support customers with claims and provide updates via phone.
- Company: Large independent Accident Repair Group based in Barnsley.
- Benefits: Salary of £25,800, 25 days holiday, health care options, and pension.
- Why this job: Join a dynamic team where you can engage and have fun while helping customers.
- Qualifications: Strong customer service skills, sales experience, and a positive attitude.
- Other info: Great opportunity to grow in a supportive environment.
The predicted salary is between 24500 - 26600 £ per year.
A large independent Accident Repair Group based in Barnsley is seeking a Customer Service Advisor. This role involves supporting customers with claims and providing updates through phone communication.
Candidates should have strong customer service skills, sales experience, and a can-do attitude.
The position offers a salary of £25,800 along with various benefits, including:
- 25 days holiday
- Health care options
- Pension enrollment
Join a dynamic team where you're encouraged to engage and have fun while supporting customers.
Auto Claims & Customer Care Advisor in Barnsley employer: Alton Cars
Contact Detail:
Alton Cars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Claims & Customer Care Advisor in Barnsley
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their services or recent news – it’ll impress them!
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of phone communication, try role-playing with a friend. Focus on being clear, friendly, and confident – it’ll make a world of difference during your interview.
✨Tip Number 3
Show off your customer service chops! Think of specific examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that highlight your can-do attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Auto Claims & Customer Care Advisor in Barnsley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your can-do attitude!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality, but professionalism is key in customer service roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Alton Cars
✨Know Your Stuff
Before the interview, make sure you understand the basics of auto claims and customer service. Brush up on common terms and processes related to claims handling. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about supporting customers, be prepared to share examples of how you've successfully handled customer interactions in the past. Think of specific situations where you turned a negative experience into a positive one. This will highlight your strong customer service skills.
✨Bring Your Can-Do Attitude
Employers love candidates who can demonstrate a positive mindset. During the interview, express your enthusiasm for the role and your willingness to tackle challenges. Share stories that showcase your proactive approach and how you’ve gone above and beyond for customers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or team dynamics. This shows that you’re not just interested in the job, but also in how you can fit into their dynamic team. Plus, it gives you a chance to see if this is the right place for you!
