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- Tasks: Manage healthcare partners and ensure high-quality care delivery.
- Company: Healix Health, a leading UK corporate healthcare consultancy.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Join a dynamic team focused on innovative healthcare solutions.
- Why this job: Make a real difference in healthcare while working with diverse partners.
- Qualifications: Experience in managing healthcare providers and strong relationship skills.
The predicted salary is between 50000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, working with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner, not a transactional supplier.
About the role: We're looking for an experienced Provider Manager to oversee and develop the healthcare partners embedded within the Healix Health service. This role is central to ensuring our provider network delivers safe, effective, high-quality care while meeting agreed clinical, operational and commercial standards. You'll work closely with internal clinical, proposition, commercial and customer teams, as well as a diverse range of healthcare partners including mental health, MSK, oncology, dermatology, preventative health and digital/virtual care providers.
What you'll be doing:
- Provider & partner management: Manage day-to-day relationships with clinical pathway, digital health and virtual care partners. Act as the main point of contact for partner queries, escalation and issue resolution. Ensure partners deliver services in line with agreed contracts, KPIs and SLAs. Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch.
- Performance, quality & outcomes: Monitor partner performance across clinical outcomes, utilisation, cost and access. Track member experience metrics (e.g. NPS/CSAT), incidents and near misses. Identify underperformance and support delivery of improvement action plans. Support audits and ensure partners provide evidence of compliance. Prepare clear performance dashboards and review packs.
- Commercial & financial oversight: Lead commercial negotiations, renewals and pricing discussions. Assess value for money and manage activity trends, cost control and rebate opportunities. Ensure contracts clearly reflect pathway requirements, governance responsibilities and data-sharing obligations.
- Governance & compliance: Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance). Maintain robust operational and clinical governance meeting structures with clear audit trails. Ensure exit and contingency plans are in place and reviewed annually.
- Stakeholder engagement & proposition development: Act as a bridge between providers and Healix Health teams. Maximise partnership value, including supporting marketing initiatives and key events. Work with Proposition and Clinical Advisory teams to evolve and develop evidence-based clinical pathways. Support pilots, proof-of-concept initiatives and scaling of high-value services.
About You:
Essential experience & skills:
- Strong understanding of UK private healthcare delivery models and provider networks.
- Experience managing healthcare providers and service contract performance.
- Commercial acumen with confidence negotiating contracts and reviewing financial performance.
- Data-driven, with the ability to translate insight into action.
- Strong relationship management and stakeholder engagement skills.
- Highly organised, able to manage multiple partners and priorities.
Desirable:
- Experience across MSK, mental health, oncology or chronic disease pathways.
- Exposure to digital health technologies or virtual care models.
- Background within a healthcare insurer, TPA, private provider or health tech organisation.
About the company: All around the world, Healix safeguards people's health and wellbeing.
Provider Manager in Esher employer: Altogether Care
Contact Detail:
Altogether Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provider Manager in Esher
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know Healix Health or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Healix Health and their approach to healthcare. Understand their values and how they align with your experience. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used data to improve performance in past roles. This is key for a Provider Manager, so have some examples up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Healix Health.
We think you need these skills to ace Provider Manager in Esher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Provider Manager role. Highlight your experience with healthcare providers and any relevant skills that match the job description. We want to see how you can bring value to Healix Health!
Showcase Your Data Skills: Since this role is data-driven, don’t forget to mention any experience you have with analysing performance metrics or translating insights into action. We love seeing candidates who can back up their claims with solid examples!
Demonstrate Relationship Management: This position requires strong relationship management skills, so share specific examples of how you've successfully managed partnerships in the past. We’re keen to know how you’ve navigated challenges and built lasting connections!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Let’s make it happen!
How to prepare for a job interview at Altogether Care
✨Know Your Healthcare Models
Make sure you brush up on your understanding of UK private healthcare delivery models and provider networks. Being able to discuss these confidently will show that you’re not just familiar with the industry, but that you can also navigate its complexities.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed relationships with healthcare providers in the past. Highlight specific instances where your strong relationship management led to improved outcomes or resolved conflicts, as this role heavily relies on stakeholder engagement.
✨Be Data-Driven
Since the role requires a data-driven approach, come prepared with examples of how you've used data to inform decisions or improve performance. Discuss any metrics you've tracked and how you translated insights into actionable strategies.
✨Understand Commercial Acumen
Familiarise yourself with commercial negotiations and financial performance reviews. Be ready to discuss your experience in leading contract negotiations and how you assess value for money, as this will be crucial in demonstrating your fit for the role.