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For Companies At a Glance
- Tasks: Build strong client relationships and drive account growth through strategic discussions.
- Company: Join Healix, a global leader in safeguarding health and wellbeing.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact by enhancing client experiences and driving business success.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Dynamic role with opportunities for career advancement and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
Deliver exceptional client experiences. Build long-term partnerships. Drive growth.
We are looking for a proactive and relationship-driven Account Manager to join our team. In this role, you will be the trusted partner for a portfolio of clients—understanding their goals, ensuring their satisfaction, and identifying opportunities to add value.
If you thrive in a client-facing environment, enjoy problem-solving, and excel at coordinating across teams, this is a fantastic opportunity to step into a key role that directly contributes to client success and business growth.
What you will bring
- Experience in account management or a client-facing role
- Strong communication, negotiation and relationship-building skills
- Ability to manage multiple priorities with excellent attention to detail
- Proactive, solutions-focused mindset
- Confidence using CRM platforms (Salesforce, HubSpot, Dynamics, etc.)
Preferred
- Experience in sectors such as healthcare, technology, insurance or travel services
- Strong analytical ability to interpret data and inform decisions
- Background working with cross-functional teams in fast-paced environments
Who you are
- Customer-centric and committed to delivering an exceptional experience
- Organised, detail-oriented and able to juggle multiple accounts with ease
- Professional, resilient and adaptable under pressure
- A team player who builds strong internal and external relationships
What success looks like
- High client satisfaction and retention
- Strong renewal and upsell performance
- Clear, consistent communication with both clients and internal teams
- Smooth delivery of services and outstanding collaboration
About the role
What you will do
- Build Strong Client Relationships
- Act as the primary point of contact for assigned clients
- Conduct regular check-ins, reviews, and strategic discussions
- Address queries and resolve challenges quickly and professionally
- Identify opportunities to expand accounts through upselling or cross-selling
- Develop tailored account plans and growth strategies
- Track performance metrics and manage renewal cycles
- Work closely with sales, operations, product, marketing and support teams
- Ensure timely, high-quality delivery of client requests
- Manage client onboarding and training where needed
- Prepare proposals, quotes, contracts and renewal documentation
- Maintain accurate CRM records and track account activity
- Support forecasting and budgeting with detailed account insights
- Provide internal updates on client health, risks, and opportunities
- Deliver clear, value-focused performance reports to clients
- Lead quarterly business reviews (QBRs) with key stakeholders
About the company
All around the world, Healix safeguards people's health and wellbeing.
Account Manager in Esher employer: Altogether Care
Contact Detail:
Altogether Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Esher
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can add value. This will show you're proactive and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to convey ideas clearly and build relationships. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Account Manager in Esher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and client-facing roles, and don’t forget to showcase those strong communication and relationship-building skills we’re looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a proactive mindset, so share instances where you’ve identified opportunities for growth or improved client satisfaction.
Be Detail-Oriented: Since this role involves managing multiple accounts, it’s crucial to demonstrate your attention to detail. Mention any tools or methods you use to stay organised and ensure nothing slips through the cracks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Altogether Care
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges, especially in sectors like healthcare or technology. This will help you demonstrate your proactive, solutions-focused mindset and show that you're ready to build strong client relationships.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with clients in the past. Highlight your negotiation and relationship-building skills, as these are crucial for an Account Manager role. Practising clear and concise responses can help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple priorities and maintain attention to detail. Share specific strategies or tools you use to stay organised, especially when juggling various accounts. This will reassure the interviewer that you can handle the demands of the role.
✨Familiarise Yourself with CRM Platforms
Since confidence using CRM platforms is essential, brush up on your knowledge of Salesforce, HubSpot, or Dynamics. Be prepared to discuss how you've used these tools to track account activity and support decision-making in previous roles.
