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For Companies At a Glance
- Tasks: Support client accounts and deliver exceptional service in a dynamic healthcare consultancy.
- Company: Join Healix Health, a leading corporate healthcare consultancy focused on personalised care.
- Benefits: Gain hands-on experience, mentorship, and opportunities for career progression.
- Other info: Perfect for those eager to learn about healthcare and client management.
- Why this job: Develop your skills in a supportive environment while making a real impact on client wellbeing.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Healix Health
Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier.
About the role
We're looking for an enthusiastic and motivated Junior Account Manager to join our Third Party Administration (TPA) team. This is a fantastic development opportunity for someone keen to build expertise, strengthen client-facing skills and progress into a confident, independent Account Manager role. Working closely with experienced colleagues, you'll support a portfolio of TPA clients and help deliver exceptional service to insurer, broker and corporate partners. Through structured mentoring and hands-on experience, you'll develop a strong understanding of UK private medical insurance, TPA operations and healthcare service delivery.
What You'll Be Doing
- Client & Account Support: Support the day-to-day management of TPA client accounts under the guidance of senior account managers. Act as a first point of contact for client queries, ensuring timely, accurate and professional responses. Assist with preparing client reports, service reviews and performance updates. Build strong working relationships with clients, internal teams and external providers.
- Operational Coordination: Work closely with claims, membership, clinical operations and customer service teams to support smooth service delivery. Monitor service levels and elevate risks or issues appropriately. Support the onboarding of new clients, coordinating requirements and implementation activities.
- Data, Reporting & Analysis: Assist in producing KPIs, MI dashboards and client performance summaries. Help identify trends, service improvements and opportunities to add value. Maintain accurate records, documentation and contract information.
- Continuous Improvement: Contribute to process reviews and service improvements. Take part in projects aimed at enhancing our TPA offering.
- Learning & Development: Actively develop knowledge of Private Medical Insurance (PMI) and UK healthcare funding, TPA operational workflows and claims management, regulatory requirements (including FCA and data protection). Learn through feedback, shadowing and close collaboration within a supportive team environment.
About You
Essential
- Strong written and verbal communication skills.
- Proactive, positive attitude with a genuine willingness to learn.
- Excellent attention to detail and organisational skills.
- Ability to build rapport and work collaboratively.
- Comfortable working with data and using Microsoft Office (Excel, Word, PowerPoint).
Desirable (but not required)
- Experience in healthcare, insurance, financial services or customer account roles.
- Awareness of PMI or TPA environments.
- Experience working with clients or stakeholders.
Personal Attributes
- Curious, inquisitive and keen to develop specialist knowledge.
- Customer-focused with a commitment to excellent service.
- Resilient and adaptable, able to manage multiple priorities.
- Team-oriented, supportive and motivated by shared success.
About the company
All around the world, Healix safeguards people's health and wellbeing.
Junior Account Manager in Bristol employer: Altogether Care
Contact Detail:
Altogether Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and insurance sectors, especially those who work with TPA clients. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching Healix Health and understanding their approach to client relationships. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Junior Account Manager, you'll need to build rapport with clients. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior Account Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant skills and experiences that align with what Healix Health is looking for, especially in client support and communication.
Show Your Enthusiasm: Let your passion for healthcare and client service shine through in your application. We want to see that you're genuinely excited about the opportunity to learn and grow within the TPA team at Healix Health.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people and helps us streamline the process. Plus, it shows you're proactive!
How to prepare for a job interview at Altogether Care
✨Know Your Stuff
Before the interview, make sure you understand the basics of private medical insurance and TPA operations. Familiarise yourself with Healix Health's approach to client management and their emphasis on personal service. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Junior Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated in past roles or experiences, especially if they relate to client interactions.
✨Be Proactive and Positive
During the interview, demonstrate your proactive attitude by discussing times when you took initiative in previous roles. Employers love candidates who are eager to learn and contribute positively to the team. A can-do attitude can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or specific challenges the TPA team faces. This not only shows your interest in the role but also helps you gauge if Healix Health is the right fit for you. Remember, interviews are a two-way street!