At a Glance
- Tasks: Own complex IT issues, drive automation, and enhance user experience.
- Company: Join Palo Alto Networks, a leader in cybersecurity innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative global team with hands-on technical work.
- Why this job: Make a real impact by improving IT processes and user satisfaction.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Palo Alto Networks is seeking an experienced Senior Service Desk / Field Engineer to join our IT Service Desk team.
You will own complex issues, drive automation, and partner with global IT teams to improve reliability and user experience.
This role focuses on local site support while collaborating with global operations across regions.
The position emphasizes hands‑on technical work, process improvement, and proactive problem solving.
#J-18808-Ljbffr
Senior IT Service Desk & Field Engineer – AI Automation employer: Alto
Palo Alto Networks is an exceptional employer that fosters a culture of innovation and collaboration, where every employee's voice is valued. With a strong commitment to employee growth through immersive training programs like FLIGHT, team members are equipped to tackle real-world challenges in cybersecurity. The remote nature of the Major Account Manager role allows for flexibility while still enabling impactful contributions to a mission-driven company dedicated to protecting our digital way of life.
