Manager, Technical Project Management, Consulting Operations (Unit 42) in London

Overview

At Palo Alto Networks®, we are united by a shared mission to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you are ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you are in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Manager, Technical Project Management will be a member of the Global Consulting Operations team and will be primarily responsible for supporting large and complex consulting engagements and security transformation programs for targeted EMEA clients. The individual will report directly to the Senior Manager for Unit 42 Security Consulting Project Management and partner with Unit 42 leadership and Security Consulting PMO to lead GCO programs and projects. The Manager, Technical Program Management will also be expected to support Digital Forensics and Incident Response (DFIR) and Proactive Services engagements, based on EMEA program, project and PMO business needs. They will also manage a small team of 3 Technical Program Managers in EMEA.

Key Responsibilities

• Has cybersecurity and security transformation experience across diverse sectors, industries and markets throughout Europe (in EMEA).
• Has experience operating at technical and CxO levels.
• Has appropriate consulting, project, change management and communication skills, as well as stakeholder management experience, to gain credibility and trust with complex stakeholders.
• Experience in partnering with 3rd party vendors and partners.
• Has the ability to lead, influence and drive outcomes in complex projects.
• Has a solid background in project methodology and process.
• Has the ability to build successful relationships with cross-organizational leaders to achieve mutually successful results.
• Recognize scope changes across projects and can drive scope-versus-schedule/budget discussions to conclusion.
• Recognize project or system-wide risks and create associated risk management plans.
• Recognize and identify issues and risks related to project or overall health of the client.
• Create associated Risk Management plans and ensure any identified issues/risks are escalated to the project Engagement Lead/Sponsor as needed.
• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed.
• Maintain and update status reports for external clients and customers.
• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion.
• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines.
• Maintain a strong understanding of the Professional Services team’s skill sets.
• Partner with consulting leadership with any staffing needs for each project.
• Develop strong partnerships with internal and external stakeholders for each project.
• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships.
• Comfortable with managing customer expectations and dealing with conflict.

Qualifications

Required Qualifications

• 7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Incident Response, or Software Defined Lifecycle (SDLC)/Infrastructure or other IT related technical environments.
• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation.
• Flexibility to work nights, weekends, holidays as needed.
• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations.
• Ability to maintain confidentiality and diplomacy.
• Ability to communicate effectively in both verbal and written form.
• Bachelor's degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience.
• Eligibility for UK SC Required.

Preferred Qualifications

• PMI Project Management Professional (PMP), PRINCE2 certification, or equivalent preferred.
• Strong proficiencies with Google Suite, Asana, and Clarizen preferred.
• Previous direct client/customer consulting experience preferred.

Our Commitment

We are trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.