At a Glance
- Tasks: Manage daily operations, customer interactions, and ensure smooth workflow in the bodyshop.
- Company: Family-run accident repair centre with a strong local reputation.
- Benefits: Competitive salary, supportive work environment, and regular reviews.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Join a friendly team and take ownership of a vital role in a busy workshop.
- Qualifications: Experience in bodyshop environments and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
About AltoCars
AltoCars is a busy, well-established, family-run accident repair centre in Hartley Wintney, with a strong local reputation for quality work and looking after our customers. Being a family business is at the heart of who we are — it shapes how we treat our team, and we take real pride in being a friendly, supportive place to work.
The Role
We're looking for an organised, friendly and capable Bodyshop Controller to take charge of the day-to-day running of our front office and keep work flowing smoothly through the shop. Reporting to the Bodyshop Manager, you'll be the main point of contact for customers, estimate and book in repairs, order parts and materials, and keep the back office ticking over. It would suit an experienced estimator or controller who enjoys variety and takes pride in a well-run shop.
What You'll Be Doing
- Producing accurate repair estimates on Audatex and managing jobs through Autoflow
- Looking after customers from first enquiry to handover — booking in, updating and answering queries
- Ordering parts and materials, negotiating with suppliers and keeping stock under control
- Raising invoices, processing payments and keeping the back office organised
- Liaising with insurers, engineers and work providers, and managing the courtesy car fleet
- Keeping the workshop schedule flowing and supporting the Bodyshop Manager day to day
What We're Looking For
- Solid experience in an accident repair or bodyshop environment
- Confident using Audatex for estimating and Autoflow for workflow and bookings
- VDA / IMI ATA accreditation is a real plus, though not essential
- A natural organiser who's great with customers and calm under pressure
- Comfortable ordering parts, managing suppliers and handling everyday admin
What We Offer
- A genuinely friendly, family-run business where staff are valued and looked after
- A competitive salary, reviewed regularly
- A varied role with real ownership of how the shop runs day to day
Hours & Location
Full-time, on-site in Hartley Wintney, Hampshire. Monday to Friday, plus 2 in 4 Saturdays as we're open.
How to Apply
We'd love to hear from you. Apply through LinkedIn, email your CV to info@altocars.co.uk, or call 01252 844530 for an informal chat.
Bodyshop Controller in Hartley Wintney employer: Alto Cars Ltd
AltoCars is an exceptional employer, offering a supportive and friendly work environment in the heart of Hartley Wintney. As a family-run business, we prioritise our team’s well-being and provide opportunities for personal growth, ensuring that every employee feels valued and integral to our success. With competitive salaries and a varied role that allows for real ownership, AltoCars is the perfect place for those seeking meaningful and rewarding employment in the accident repair industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bodyshop Controller in Hartley Wintney
✨Tip Number 1
Get to know the company! Research AltoCars and understand their values and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to bodyshop management and customer service. Think about specific examples from your past experience that highlight your skills and how you can contribute to keeping AltoCars running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Bodyshop Controller in Hartley Wintney
Some tips for your application 🫡
Show Your Organisational Skills:As a Bodyshop Controller, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. We want to see how you can bring that skill to our team.
Customer Service is Key:Since you'll be the main point of contact for our customers, it's important to showcase your customer service experience. Share examples of how you've gone above and beyond to help customers in your previous roles.
Be Specific About Your Experience:We love seeing specific examples of your past work, especially if it relates to estimating or managing a bodyshop. Don’t just say you have experience; tell us what you did and how it made a difference!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Alto Cars Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Audatex and Autoflow. Being able to discuss how you've used these tools in previous roles will show that you're not just familiar with them, but that you can hit the ground running.
✨Show Your Organisational Skills
Prepare examples of how you've managed workflows or organised a busy environment in the past. AltoCars values a natural organiser, so be ready to share specific instances where your organisational skills made a difference.
✨Customer Service is Key
Think about times when you've gone above and beyond for a customer. AltoCars prides itself on looking after its customers, so demonstrating your commitment to excellent service will resonate well during the interview.
✨Be Ready to Discuss Teamwork
Since you'll be supporting the Bodyshop Manager and liaising with various stakeholders, prepare to talk about your experience working in a team. Highlight how you’ve collaborated with others to keep operations smooth and efficient.
