At a Glance
- Tasks: Manage daily operations, customer interactions, and ensure smooth workflow in the bodyshop.
- Company: AltoCars, a family-run accident repair centre with a strong local reputation.
- Benefits: Competitive salary, supportive work environment, and regular reviews.
- Other info: Enjoy a varied role with opportunities for personal growth in a family-oriented business.
- Why this job: Join a friendly team and take ownership of a vital role in a busy workshop.
- Qualifications: Experience in bodyshop environments and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
About AltoCars
AltoCars is a busy, well-established, family-run accident repair centre in Hartley Wintney, with a strong local reputation for quality work and looking after our customers. Being a family business is at the heart of who we are — it shapes how we treat our team, and we take real pride in being a friendly, supportive place to work.
The Role
We're looking for an organised, friendly and capable Bodyshop Controller to take charge of the day-to-day running of our front office and keep work flowing smoothly through the shop. Reporting to the Bodyshop Manager, you'll be the main point of contact for customers, estimate and book in repairs, order parts and materials, and keep the back office ticking over. It would suit an experienced estimator or controller who enjoys variety and takes pride in a well-run shop.
What You'll Be Doing
- Producing accurate repair estimates on Audatex and managing jobs through Autoflow
- Looking after customers from first enquiry to handover — booking in, updating and answering queries
- Ordering parts and materials, negotiating with suppliers and keeping stock under control
- Raising invoices, processing payments and keeping the back office organised
- Liaising with insurers, engineers and work providers, and managing the courtesy car fleet
- Keeping the workshop schedule flowing and supporting the Bodyshop Manager day to day
What We're Looking For
- Solid experience in an accident repair or bodyshop environment
- Confident using Audatex for estimating and Autoflow for workflow and bookings
- VDA / IMI ATA accreditation is a real plus, though not essential
- A natural organiser who's great with customers and calm under pressure
- Comfortable ordering parts, managing suppliers and handling everyday admin
What We Offer
- A genuinely friendly, family-run business where staff are valued and looked after
- A competitive salary, reviewed regularly
- A varied role with real ownership of how the shop runs day to day
Bodyshop Controller in Hampshire employer: Alto Cars Ltd
At AltoCars, we pride ourselves on being a family-run accident repair centre in Hartley Wintney, where our commitment to quality work and customer care extends to our team. We offer a supportive and friendly work environment, competitive salaries, and opportunities for personal growth, making us an excellent employer for those seeking a meaningful role in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bodyshop Controller in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Bodyshop Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Audatex and Autoflow, make sure to highlight that in conversations. Bring it up when chatting with potential employers or during interviews to demonstrate you’re the perfect fit for keeping their shop running smoothly.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to AltoCars and express your interest in the Bodyshop Controller position. A friendly email or call can go a long way in showing your enthusiasm and making a memorable impression.
✨Tip Number 4
Keep it organised! When you land an interview, prepare by researching the company and practising common questions. Being calm and collected will show them you’re the natural organiser they need to keep their front office ticking over.
We think you need these skills to ace Bodyshop Controller in Hampshire
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you can keep things running smoothly, just like the role requires. Share examples of how you've managed tasks or projects in the past!
Customer Service is Key:Since you'll be the main point of contact for our customers, it's essential to showcase your customer service skills. Tell us about times when you've gone above and beyond to help a customer or resolve an issue. We love friendly faces!
Be Specific About Your Experience:When detailing your experience, be specific about your roles in the accident repair or bodyshop environment. Mention any tools or software you've used, like Audatex or Autoflow, as this will show us you're ready to hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Alto Cars Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Audatex and Autoflow. Being able to confidently discuss how you've used these tools in previous roles will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've handled customer queries or complaints in the past. AltoCars values a friendly approach, so demonstrating your ability to keep customers happy will definitely work in your favour.
✨Show Your Organisational Skills
Think of specific instances where you've successfully managed multiple tasks or projects at once. Highlighting your organisational skills will reassure them that you can keep the workshop schedule flowing smoothly.
✨Be Ready to Discuss Parts Management
Familiarise yourself with the process of ordering parts and managing suppliers. Be prepared to talk about any experience you have in negotiating with suppliers or keeping stock under control, as this is crucial for the role.
