Operations Manager

Operations Manager

Full-Time 50000 - 60000 £ / year (est.) No home office possible
Altius Talent | Freight Forwarding Recruitment

At a Glance

  • Tasks: Lead operations, manage people, and streamline processes for a growing recruitment firm.
  • Company: Altius Talent, a reputable UK-based recruitment firm in logistics.
  • Benefits: Competitive salary, performance bonuses, hybrid working, and direct influence on company direction.
  • Other info: Opportunity for genuine ownership and career growth in a stable, profitable firm.
  • Why this job: Take ownership of operations and make a real impact in a fast-growing environment.
  • Qualifications: 5+ years in recruitment operations or agency management, detail-oriented, and strong systems thinker.

The predicted salary is between 50000 - 60000 £ per year.

Altius Talent is a UK-based recruitment firm placing senior operations, sales and management talent into the US logistics and freight forwarding market. We've built a profitable, fast-growing business with a strong reputation across Houston, Dallas, the Northeast, and the Midwest — and we're now scaling toward a defined exit horizon.

This role exists to take ownership of operations so the leadership team can focus on what they do best: client relationships, billing, and strategic growth. It's a genuine number-two seat with real ownership, not a pure admin role.

What you'll own:

  • People & hiring: Day-to-day people management for the consultant team, onboarding new hires through to productivity, KPI tracking, weekly 1:1s, performance management, sourcing and first-stage interviewing for new hires.
  • Systems & vendors: Bullhorn (CRM), LinkedIn Recruiter, RingCentral, email infrastructure, IT support relationship, vendor management, contracts, renewals.
  • Finance & commercial admin: Commission calculations and verification, payroll liaison with our accountant, monthly KPI dashboard and reporting to the owner, compliance, contracts, terms of business.
  • Office & operations: Smooth running of the day-to-day, new initiatives (US office setup is on the horizon — this role helps deliver it).

Who you are:

  • 5+ years experience in recruitment operations, agency management, or a number-two role at a similar-size firm.
  • Comfortable with Bullhorn or a comparable CRM, and confident across the recruitment tools stack.
  • Detail-oriented — commissions, payroll, and KPIs need to be right, every time.
  • Comfortable managing people without ego.
  • Strong systems-thinker who can spot what's broken and fix it.
  • Discreet, dependable, low-drama.
  • You're not an ex-biller wanting to get back into billing. You're someone who finds running things well genuinely satisfying.

What we offer:

  • Base depending on experience, plus performance bonus tied to firm KPIs.
  • Hybrid working (4 days office / 1 day remote), Bristol HQ.
  • Direct line to ownership, real influence on direction.
  • A profitable, stable, growing firm with a clear long-term plan.
  • Genuine ownership of your function; we're hiring you to run this, not to ask permission.

Operations Manager employer: Altius Talent | Freight Forwarding Recruitment

Altius Talent is an exceptional employer, offering a dynamic work environment in Bristol where you can truly make an impact as an Operations Manager. With a focus on employee well-being, we provide competitive salaries, performance bonuses, and a hybrid working model that promotes work-life balance. Our culture encourages professional growth and innovation, allowing you to take genuine ownership of your role while contributing to the success of a profitable and rapidly expanding firm.
Altius Talent | Freight Forwarding Recruitment

Contact Detail:

Altius Talent | Freight Forwarding Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the recruitment and operations space. Let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!

✨Tip Number 2

Prepare for those interviews! Research Altius Talent and understand their operations. Think about how your experience aligns with their needs, especially around managing people and systems. Show them you’re the perfect fit for that number-two seat!

✨Tip Number 3

Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in joining our team at Altius Talent. Plus, it makes it easier for us to spot your application and get you in front of the right people.

✨Tip Number 4

Follow up after your interviews! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Just make sure to keep it professional and concise!

We think you need these skills to ace Operations Manager

People Management
Onboarding
KPI Tracking
Performance Management
Sourcing and Interviewing
Vendor Management
CRM Proficiency (Bullhorn or comparable)
Attention to Detail
Systems Thinking
Compliance Management
Finance Administration
Payroll Liaison
Reporting Skills
Project Management
Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in recruitment operations and any relevant systems you've worked with, like Bullhorn. We want to see how your skills align with what we need!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed people and improved operations in previous roles. We love a good story!

Showcase Your Attention to Detail: Since this role involves managing commissions and KPIs, it's crucial to demonstrate your attention to detail. Mention any processes you've implemented that improved accuracy or efficiency. We appreciate candidates who can spot what's broken and fix it!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Altius Talent | Freight Forwarding Recruitment

✨Know Your Operations Inside Out

Make sure you understand the key responsibilities of the Operations Manager role. Familiarise yourself with the tools mentioned, like Bullhorn and LinkedIn Recruiter, and be ready to discuss how your experience aligns with managing people and systems effectively.

✨Showcase Your People Management Skills

Prepare examples that highlight your experience in day-to-day people management. Think about specific situations where you've successfully onboarded new hires or managed performance, as this will demonstrate your capability to lead the consultant team.

✨Be a Systems Thinker

Come equipped with insights on how you’ve identified and fixed operational inefficiencies in previous roles. This is crucial for the position, so be ready to discuss your approach to problem-solving and improving processes.

✨Demonstrate Your Discretion and Dependability

Since the role requires a high level of trust and responsibility, prepare to discuss scenarios where you've handled sensitive information or made critical decisions. Highlight your low-drama approach and how it contributes to a positive work environment.

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