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For Companies At a Glance
- Tasks: Lead operations, manage people, and streamline processes for a growing recruitment firm.
- Company: Altius Talent, a reputable UK-based recruitment firm in logistics.
- Benefits: Competitive salary, performance bonuses, hybrid working, and direct influence on company direction.
- Other info: Opportunity for genuine ownership and career growth in a stable, profitable firm.
- Why this job: Take ownership of operations and make a real impact in a fast-growing environment.
- Qualifications: 5+ years in recruitment operations or agency management, detail-oriented, and strong systems thinker.
The predicted salary is between 50000 - 60000 £ per year.
Altius Talent is a UK-based recruitment firm placing senior operations, sales and management talent into the US logistics and freight forwarding market. We've built a profitable, fast-growing business with a strong reputation across Houston, Dallas, the Northeast, and the Midwest — and we're now scaling toward a defined exit horizon.
This role exists to take ownership of operations so the leadership team can focus on what they do best: client relationships, billing, and strategic growth. It's a genuine number-two seat with real ownership, not a pure admin role.
What you'll own:
- People & hiring: Day-to-day people management for the consultant team, onboarding new hires through to productivity, KPI tracking, weekly 1:1s, performance management, sourcing and first-stage interviewing for new hires.
- Systems & vendors: Bullhorn (CRM), LinkedIn Recruiter, RingCentral, email infrastructure, IT support relationship, vendor management, contracts, renewals.
- Finance & commercial admin: Commission calculations and verification, payroll liaison with our accountant, monthly KPI dashboard and reporting to the owner, compliance, contracts, terms of business.
- Office & operations: Smooth running of the day-to-day, new initiatives (US office setup is on the horizon — this role helps deliver it).
Who you are:
- 5+ years experience in recruitment operations, agency management, or a number-two role at a similar-size firm.
- Comfortable with Bullhorn or a comparable CRM, and confident across the recruitment tools stack.
- Detail-oriented — commissions, payroll, and KPIs need to be right, every time.
- Comfortable managing people without ego.
- Strong systems-thinker who can spot what's broken and fix it.
- Discreet, dependable, low-drama.
- You're not an ex-biller wanting to get back into billing. You're someone who finds running things well genuinely satisfying.
What we offer:
- Base depending on experience, plus performance bonus tied to firm KPIs.
- Hybrid working (4 days office / 1 day remote), Bristol HQ.
- Direct line to ownership, real influence on direction.
- A profitable, stable, growing firm with a clear long-term plan.
- Genuine ownership of your function; we're hiring you to run this, not to ask permission.
Locations
Operations Manager in Newport, Wales employer: Altius Talent | Freight Forwarding Recruitment
Contact Detail:
Altius Talent | Freight Forwarding Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the recruitment and operations space. Let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in recruitment operations and how you can bring value to the team. Confidence is key, so get comfortable talking about your achievements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let's make it happen!
We think you need these skills to ace Operations Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in recruitment operations and any relevant systems you've worked with, like Bullhorn. We want to see how your skills align with what we need!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed people and improved operations in previous roles. We love a good story!
Showcase Your Attention to Detail: Since this role involves managing commissions and KPIs, it's crucial to demonstrate your detail-oriented nature. Mention any processes you've implemented that improved accuracy or efficiency. We appreciate candidates who can spot what's broken and fix it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Altius Talent | Freight Forwarding Recruitment
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of an Operations Manager, especially in a recruitment context. Familiarise yourself with tools like Bullhorn and how they integrate into daily operations. This will show that you're not just familiar with the role but also ready to hit the ground running.
✨Demonstrate People Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with onboarding, performance management, and KPI tracking. This is crucial since you'll be taking ownership of people management, so showcasing your leadership style will be key.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified operational inefficiencies and implemented solutions. Altius Talent is looking for someone who can spot what's broken and fix it, so come armed with examples that demonstrate your systems-thinking approach.
✨Align with Their Vision
Research Altius Talent's growth plans and be prepared to discuss how you can contribute to their strategic goals. Showing that you understand their direction and are excited about the potential for the US office setup will help you stand out as a candidate who is genuinely invested in their success.