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For Companies At a Glance
- Tasks: Support enterprise customers with Altium's software, providing demos and tailored solutions.
- Company: Altium is revolutionising electronics design, empowering over 100,000 engineers globally.
- Benefits: Enjoy flexible working, free lunches, gym memberships, and mental health support.
- Why this job: Join a dynamic team driving innovation in PCB design with a focus on customer success.
- Qualifications: Bachelor’s or Master’s in Electrical/Computer Engineering; 5+ years in PCB design or EDA software.
- Other info: We value diversity, transparency, and adaptability in our workplace.
The predicted salary is between 36000 - 60000 £ per year.
Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space. More than 30,000 companies and 100,000 electronics engineers worldwide use Altium. We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry.
About the Role:
The Enterprise Field Applications Engineer (FAE) is a key technical expert responsible for supporting enterprise-level customers in adopting and optimizing Altium’s software solutions. The FAE will work closely with sales, product teams, and customers to deliver technical guidance, product demonstrations, and tailored solutions that drive customer success. This role requires a deep understanding of PCB design, electronic engineering, and enterprise software deployment.
A Day in The Life of Our Enterprise Account Manager:
- Serve as a trusted technical advisor to enterprise customers, guiding them on best practices for utilizing Altium’s software solutions.
- Provide in-depth product demonstrations, training, and technical support to customers to ensure successful adoption.
- Collaborate with the Enterprise Sales team to identify customer needs, define solutions, and drive revenue growth.
- Work with Product Management and R&D to relay customer feedback, feature requests, and industry trends.
- Troubleshoot and resolve complex technical challenges related to PCB design, data management, and software implementation.
- Develop and present technical content, including webinars and workshops.
- Engage with customer engineering teams to optimize workflows and ensure seamless integration of Altium solutions into their design environment.
- Stay up-to-date with industry trends, emerging technologies, and competitor offerings.
What You’ll Need For This Position:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
- Fluency in English and at least one additional language (German, French, Spanish, Italian).
- 5+ years of experience in PCB design, EDA software, or a related technical field.
- Deep knowledge of PCB design tools and methodologies.
- Proficiency with Altium Designer and enterprise-level EDA solutions.
- Understanding of PLM, ERP, and data management integration.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to translate technical concepts into business value.
- Customer-centric mindset with a proactive approach to solving challenges.
- Strong collaboration skills, working effectively with sales, product, and engineering teams.
- Experience working with enterprise customers in an FAE or similar role.
- Familiarity with cloud-based design collaboration tools.
- Knowledge of scripting and automation in EDA workflows is a plus.
What Matters to Us:
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Enterprise Field Application Engineer Cambridge, England, United Kingdom; United Kingdom Remote employer: Altium
Contact Detail:
Altium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Field Application Engineer Cambridge, England, United Kingdom; United Kingdom Remote
✨Tip Number 1
Familiarise yourself with Altium's software solutions, especially Altium Designer. Understanding the features and capabilities of the software will allow you to speak confidently about how it can benefit enterprise customers during interviews.
✨Tip Number 2
Network with professionals in the PCB design and EDA software industry. Attend relevant webinars, workshops, or conferences to connect with potential colleagues and learn more about the latest trends and challenges in the field.
✨Tip Number 3
Prepare to discuss your experience with enterprise-level customers. Be ready to share specific examples of how you've successfully supported clients in adopting technical solutions, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing for technical questions related to PCB design and software implementation. Think of scenarios where you've resolved complex issues and be ready to explain your thought process.
We think you need these skills to ace Enterprise Field Application Engineer Cambridge, England, United Kingdom; United Kingdom Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in PCB design and EDA software. Emphasise any roles where you've acted as a technical advisor or worked closely with enterprise customers.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about Altium's mission and how your skills align with the role. Mention specific experiences that demonstrate your problem-solving abilities and customer-centric mindset.
Showcase Technical Skills: Clearly outline your proficiency with Altium Designer and any other relevant tools. If you have experience with scripting or automation in EDA workflows, make sure to include that as well.
Highlight Communication Skills: Since the role requires excellent communication and presentation skills, provide examples of how you've successfully communicated complex technical concepts to non-technical stakeholders in previous roles.
How to prepare for a job interview at Altium
✨Showcase Your Technical Expertise
As an Enterprise Field Application Engineer, you'll need to demonstrate a deep understanding of PCB design and EDA software. Be prepared to discuss your experience with Altium Designer and how you've successfully implemented solutions in previous roles.
✨Prepare for Customer-Centric Scenarios
Since the role involves working closely with enterprise customers, think of examples where you've provided exceptional technical support or guidance. Highlight your ability to translate complex technical concepts into business value for clients.
✨Collaborate Effectively
This position requires strong collaboration skills. Be ready to discuss how you've worked with sales, product teams, and engineering departments in the past. Share specific instances where your teamwork led to successful project outcomes.
✨Stay Updated on Industry Trends
Demonstrating knowledge of current trends in PCB design and EDA tools can set you apart. Research recent developments in the industry and be prepared to discuss how they might impact your role and the company's offerings.
