At a Glance
- Tasks: Support enterprise customers with Altium's software, providing guidance and technical demonstrations.
- Company: Altium is revolutionising electronics design, empowering over 100,000 engineers globally.
- Benefits: Enjoy flexible working, a pension scheme, free lunches, and mental health support.
- Why this job: Join a dynamic team driving innovation in PCB design with a focus on customer success.
- Qualifications: Bachelor's or Master's in Electrical Engineering; 5+ years in PCB design or EDA software required.
- Other info: We value diversity and are committed to equal employment opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Cambridge, England, United Kingdom; United Kingdom Remote
Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
- Constant innovation has created a transformative technology, unique in its space
- More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
- We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
About the Role:
The Enterprise Field Applications Engineer (FAE) is a key technical expert responsible for supporting enterprise-level customers in adopting and optimizing Altium’s software solutions. The FAE will work closely with sales, product teams, and customers to deliver technical guidance, product demonstrations, and tailored solutions that drive customer success. This role requires a deep understanding of PCB design, electronic engineering, and enterprise software deployment.
A Day in The Life of Our Enterprise Field Applications Engineer:
- Serve as a trusted technical advisor to enterprise customers, guiding them on best practices for utilizing Altium’s software solutions.
- Provide in-depth product demonstrations, training, and technical support to customers to ensure successful adoption.
- Collaborate with the Enterprise Sales team to identify customer needs, define solutions, and drive revenue growth.
- Work with Product Management and R&D to relay customer feedback, feature requests, and industry trends.
- Troubleshoot and resolve complex technical challenges related to PCB design, data management, and software implementation.
- Develop and present technical content, including webinars and workshops
- Engage with customer engineering teams to optimize workflows and ensure seamless integration of Altium solutions into their design environment.
- Stay up-to-date with industry trends, emerging technologies, and competitor offerings.
What You’ll Need For This Position:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
- Fluency in English and at least one additional language (German, French, Spanish, Italian)
- 5+ years of experience in PCB design, EDA software, or a related technical field.
- Deep knowledge of PCB design tools and methodologies.
- Proficiency with Altium Designer and enterprise-level EDA solutions.
- Understanding of PLM, ERP, and data management integration.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to translate technical concepts into business value.
- Customer-centric mindset with a proactive approach to solving challenges.
- Strong collaboration skills, working effectively with sales, product, and engineering teams.
- Experience working with enterprise customers in an FAE or similar role.
- Familiarity with cloud-based design collaboration tools.
- Knowledge of scripting and automation in EDA workflows is a plus.
- Pension scheme with company match
- Calm App, mental health and wellbeing support
- 28 days\’ holiday + public holidays
- Flexible working arrangements available based on role and location
- Corporate membership rates with national gyms
- Free lunch, snacks, and drinks every day in office
- Free office parking, bicycle and scooter storage
What Matters to Us
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
Also, we would like you to know
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Enterprise Field Application Engineer employer: Altium®
Contact Detail:
Altium® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Field Application Engineer
✨Tip Number 1
Familiarise yourself with Altium's software solutions, especially Altium Designer. Understanding the features and benefits of the software will allow you to speak confidently about how it can solve customer challenges during interviews.
✨Tip Number 2
Network with professionals in the PCB design and EDA software industry. Attend relevant webinars, workshops, or conferences to connect with potential colleagues and gain insights into the latest trends and technologies that could be beneficial for your role.
✨Tip Number 3
Prepare to discuss your experience with enterprise customers and how you've successfully supported them in adopting technical solutions. Be ready to share specific examples that highlight your problem-solving skills and customer-centric approach.
✨Tip Number 4
Brush up on your communication and presentation skills. As an Enterprise Field Application Engineer, you'll need to convey complex technical concepts clearly and effectively, so practice explaining these ideas in a straightforward manner.
We think you need these skills to ace Enterprise Field Application Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in PCB design and EDA software. Emphasise any roles where you've worked with enterprise customers or provided technical support, as this is crucial for the Enterprise Field Application Engineer position.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Altium's software solutions and how your background aligns with their needs. Mention specific experiences that showcase your problem-solving skills and ability to communicate technical concepts effectively.
Showcase Technical Skills: Clearly outline your proficiency with Altium Designer and any other relevant tools. If you have experience with scripting and automation in EDA workflows, make sure to include that as well, as it can set you apart from other candidates.
Highlight Customer-Centric Experience: Since the role requires a customer-centric mindset, provide examples of how you've successfully engaged with clients in previous roles. Discuss any training or demonstrations you've conducted that led to successful software adoption or customer satisfaction.
How to prepare for a job interview at Altium®
✨Showcase Your Technical Expertise
As an Enterprise Field Application Engineer, it's crucial to demonstrate your deep understanding of PCB design and EDA software. Be prepared to discuss specific projects where you've successfully implemented these technologies and how they benefited the customer.
✨Prepare for Product Demonstrations
Since you'll be providing in-depth product demonstrations, practice showcasing Altium's software solutions. Tailor your presentation to highlight features that solve common challenges faced by enterprise customers, and be ready to answer technical questions.
✨Emphasise Collaboration Skills
This role requires strong collaboration with sales, product teams, and customers. Share examples from your past experiences where you worked effectively in a team to achieve a common goal, especially in a technical context.
✨Stay Updated on Industry Trends
Demonstrating knowledge of current industry trends and emerging technologies can set you apart. Research recent developments in PCB design and EDA tools, and be ready to discuss how these trends could impact Altium's offerings and customer success.