Retail Product Trainer

An exciting permanent opportunity for someone that is looking for a training role. Ideally, training experience would be preferred; however, it may be that you work with products or within retail and have a passion to demonstrate and maximise the product capabilities.

Our client continuously invests in you and your development. There are no barriers to where your career could take you.

Turn knowledge into impact. Our client is a leading global appliance company that has shaped living for the better for more than 100 years. They reinvent taste, care, and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through their solutions and operations. They sell household products in around 120 markets every year. In 2023, the group had sales of SEK 134 billion and employed 45,000 people around the world.

All about the role: Are you passionate about education and technology? Do you have a knack for inspiring and empowering others? We are seeking a dynamic and dedicated Product Trainer to join our team. In this role, you will be responsible for planning and delivering comprehensive training programmes within your market. You will play a crucial role in educating delegates on our key products, technologies, and priorities. As an expert in both face-to-face and remote training, you will utilise various tools and resources to ensure our training plans are effective and continuously evolving.

What you'll do:

• Create, maintain, and deliver an effective training calendar within the market. Ensure alignment with Sales, Product Line, and trade marketing teams to optimise focus and timings.
• Seek out and build strong relationships with retail partner training teams. Act as the face-to-face training contact and manage internal communications within the team and commercial triangle.
• Deliver best-in-class training interventions both digitally and face-to-face with retail partners. Utilise training materials and experiences developed in partnership with Product Line and Central resources.
• Actively prioritise accounts and training interventions based on regional and country business goals. Activate training calendars in collaboration with the UK Training Lead.
• Engage with continual product knowledge development, working closely with the product line and central training team. Develop local training materials to assist with best-in-class training for sales teams.
• Ensure that the training platform content is uploaded and optimised for effective remote learning. Collaborate with Sales and trade marketing to maximise the use of the platform.
• Assist the Internal Trainer in delivering training sessions to employees in the UK. Support the internal trainer with the delivery of training interventions based on the internal training calendar.
• Provide training and learning support at both in-person retailer and trade events, as well as remote learning webinars. Support with sales events when required by the business.
• Offer periodic training and training material support for agency-supplied field resources, either remotely or in regular face-to-face sessions.
• Support the Training & Engagement Lead with the day-to-day maintenance and management of the local showroom. Ensure training spaces are maintained and ready to be used on a day-to-day basis.
• Provide full and timely input to satisfy both local and Central reporting requirements, including budget and spend reporting. Ensure statuses are accurate and up to date at all times.
• Undertake any other duties and/or projects as reasonably requested to enable the delivery of business initiatives and goals.

Qualifications:

• First experience within a training or learning role.
• Experience within a commercial, consumer goods company.
• Dedicated to understanding and meeting the needs of our consumers and customers.
• Open, ambitious, and keen to grow by learning and development.
• Excellent planning and organisational skills.
• Strong presentation skills and able to develop digital and physical training materials that stay on-brand and captivate your audience.
• Good relationship building skills, an ability to demonstrate building relations at all levels within an organisation and being comfortable within this environment.

Where you'll be: This is an office-based position working from our Luton office.

Benefits Highlights:

• Excellent Development Opportunities.
• Defined Contribution Pension Scheme - Company contribution up to 8%.
• 25 days holiday plus Bank holidays.
• Enhanced Company Sick Pay.
• Healthcare Cash Plan – cashback towards dental and optical, complementary and alternative therapies, savings on shopping, restaurants and gym membership.
• Life Assurance 3 x salary.
• 50% Staff discount, 40% friends and family discount.
• Employee Assistance Programme – 24/7 GP, mental health support, financial, legal, health and nutrition advice.
• Premium Subscription to Calm App.
• Sales bonus.

Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.