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- Tasks: Provide front of house assistance and support administrative duties.
- Company: Join a dynamic team in the heart of Milton Keynes.
- Benefits: Enjoy flexible hours and a supportive work environment.
- Why this job: Perfect for those who love engaging with people and thrive in a fast-paced setting.
- Qualifications: Must be motivated, organised, and confident with Microsoft Office.
- Other info: We welcome applicants needing reasonable adjustments during the hiring process.
The predicted salary is between 15000 - 17000 £ per year.
Part-Time - 25 Hours per week
Hours Mon-Fri 09:00 - 14:30
Permanent or Temporary to Permanent
Based in Milton Keynes
£15-17,000 pa
The opportunity to provide front of house assistance, a welcoming approach to both internal and external customers. This role is to support the Estates Team with the smooth running of administrative duties whilst ensuring that all visitors are greeted to the highest standards.
Essential:
- Motivated, engaging, flexible and professional
- Responds positively to opportunities and challenges
- Effective customer care skills
- Organised, with the ability to juggle a number of tasks at one time
- Confident use of Microsoft Office suite (Excel, Outlook and Teams)
- Resilient, dealing with fast changing situations, conflict resolution and emergencies
- Effective communication skills at all levels, with a sensitive and caring approach to situations
- Works equally well in a team and independently using own initiative
To undertake reception duties providing a high standard of customer care, an information provider to clients and visitors. Support the Estates team with compliance checks, H&S checks, monitoring and reporting.
Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.
Front of House employer: Altitude-Recruitment Limited
Contact Detail:
Altitude-Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our approach to customer care and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-play scenarios where you might need to handle difficult situations or provide information to visitors, as this will demonstrate your ability to manage front-of-house duties effectively.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Outlook. Being confident in these tools will not only help you in the role but also show us that you're prepared and capable of handling administrative tasks efficiently.
✨Tip Number 4
Be ready to discuss examples of how you've successfully managed multiple tasks or dealt with challenging situations in the past. This will highlight your organisational skills and resilience, which are key for the Front of House position.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your customer care skills, organisational abilities, and proficiency in Microsoft Office, as these are essential for the Front of House role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and engagement. Use specific examples to demonstrate how you have successfully handled similar responsibilities in the past, such as managing multiple tasks or providing excellent customer service.
Highlight Soft Skills: In your application, emphasise your soft skills like effective communication, resilience, and teamwork. These qualities are crucial for dealing with fast-changing situations and ensuring a welcoming environment for visitors.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is vital for a Front of House position.
How to prepare for a job interview at Altitude-Recruitment Limited
✨Showcase Your Customer Care Skills
Since the role involves providing high standards of customer care, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm and professional, even in challenging situations.
✨Demonstrate Organisational Skills
The job requires juggling multiple tasks, so come ready to discuss how you prioritise and manage your workload. You might want to mention specific tools or methods you use to stay organised, especially with Microsoft Office applications.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle fast-changing situations or conflicts. Think of scenarios where you've had to think on your feet and resolve issues effectively, and be ready to explain your thought process.
✨Exude Professionalism and Flexibility
This role calls for a motivated and engaging attitude. During the interview, convey your enthusiasm for the position and your willingness to adapt to various situations. A positive attitude can make a significant difference in how you're perceived.
