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- Tasks: Support reception and facilities with admin and health & safety tasks.
- Company: Join a charity in Milton Keynes dedicated to giving back to the community.
- Benefits: Part-time hours, friendly team, and potential for permanent position.
- Why this job: Make a difference while gaining valuable experience in a supportive environment.
- Qualifications: Organised, effective communicator, and confident with Microsoft Office; property experience is a plus.
- Other info: Flexible role ideal for students or those seeking part-time work.
The predicted salary is between 16500 - 17000 £ per year.
A great opportunity to join a charity in Milton Keynes that gives back to organisations within the city. A friendly team that requires administrative support, this role will suit someone that is only looking for part-time hours.
Job Purpose
To ensure the smooth running of reception, duties are to support the facilities function with administrative and H&S tasks.
Reporting to Estates Manager, we are looking for an administrator to support the Estates Team in the smooth running of the site. You will be the first point of contact regarding enquiries from the residence regarding any maintenance issues. The ability to action and log any maintenance or risks to the building. Liaise with stakeholders to include both internal and external customers.
Previous experience within a property or facilities role would be ideal. The ability to be organised, liaise effectively to ensure any requests are completed within a timely manner. Knowledge of first aiders, H&S, fire assessment would be advantageous.
Person specification:
- Motivated, engaging, flexible and professional
- Responds positively to opportunities and challenges
- Effective customer care
- Can juggle competing workloads
- Is organised, accurate & efficient
- Confident use of Microsoft Office suite (Excel, Outlook and Teams)
- Good eye for detail with a focus on priorities
- Resilient, dealing with fast changing situations, conflict resolution and emergencies
- Effective communication skills at all levels
- Works equally well in a team and independently using own initiative
Desirable:
- Knowledge and understanding of the Voluntary Community Sector and how the sector enhances the quality of life for individuals and groups
- Knowledge of Milton Keynes
- Property management experience
- Qualified First aider or willing to undertake a course
- Fire Warden trained or willing to undertake a course
Job Description:
- To undertake some reception duties, providing a high standard of customer care, welcoming and providing information to all tenants, clients and visitors
- Manage weekly compliance checks, such as fire alarm and lift alarm testing
- To support in health and safety monitoring and reporting
- Respond to emergency evacuation procedures for the building
- Sort incoming post, including special deliveries; prepare outgoing post and collections for tenants
- Work with the Assistant Building Manager to co-ordinate all site operations on a day-to-day basis including cleaning & waste management, including management of contractors on site
- To provide administrative support to the Estates Manager in delivery of the admin of our Estates function across our portfolio
- Maintain and update the reactive maintenance list, contacting contractors to arrange repairs as required
Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.
Facilities Assistant employer: Altitude-Recruitment Limited
Contact Detail:
Altitude-Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding how they contribute to the community in Milton Keynes will help you align your responses during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of health and safety regulations, especially those relevant to facilities management. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the charity. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule of daily tasks you would prioritise in this role. This shows initiative and gives you a practical example to discuss during your interview.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support and facilities management. Emphasise any previous roles where you managed customer enquiries or handled maintenance issues.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to this charity role. Mention your organisational skills and ability to juggle competing workloads, as these are key for the Facilities Assistant position.
Highlight Relevant Skills: In your application, specifically mention your proficiency with Microsoft Office, particularly Excel and Outlook. Also, include any knowledge of health and safety regulations or first aid training, as these are advantageous for the role.
Showcase Your Customer Care Experience: Since the role involves providing high standards of customer care, include examples from your past experiences where you effectively communicated with clients or resolved conflicts. This will demonstrate your suitability for the position.
How to prepare for a job interview at Altitude-Recruitment Limited
✨Show Your Organisational Skills
As a Facilities Assistant, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle competing workloads effectively.
✨Highlight Customer Care Experience
Since you'll be the first point of contact for tenants and visitors, it's important to showcase your customer care skills. Share specific instances where you provided excellent service or resolved conflicts to show your capability in this area.
✨Familiarise Yourself with Health and Safety Protocols
Knowledge of health and safety regulations is advantageous for this role. Brush up on relevant H&S practices and be ready to discuss how you would handle emergency situations or compliance checks during the interview.
✨Demonstrate Teamwork and Initiative
This role requires working both independently and as part of a team. Be prepared to discuss how you've successfully collaborated with others in previous roles, as well as times when you've taken the initiative to solve problems on your own.
