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- Tasks: Join our team as a Customer Service Administrator, processing sales and supporting customers.
- Company: We're a friendly company based in Milton Keynes, focused on excellent customer service.
- Benefits: Enjoy part-time hours with potential for growth and skill development.
- Why this job: Be part of a supportive team, making a real impact on customer satisfaction.
- Qualifications: Previous customer service experience and a positive attitude are essential.
- Other info: Flexible adjustments available to support your needs during the application process.
Administrator Temporary Based in Milton Keynes £14.00 – £15.00 ph A great opportunity to provide temporary administrative support to a leading facilities company in Milton Keynes. Our client are rapidly expanding with exciting growth plans globally, this has led to expansion within their operational support team. The key responsibilities with this role are to approve inspection reports, ensuring a timely completion and accuracy. Checking variation reports, ensuring all data is accurate for billing purposes. Coordinate access requests, modify and administer documentation accordingly. Extensive communication with clients and internal teams delivering a high service, raising any concerns, supporting the management team with this. Monitor and schedule service visits, supporting the control room taking appropriate action. Producing reports and statistical analysis, weekly and monthly. Booking engineers to carry out any emergency call outs as required. Supporting the operations team and management team with any additional administrative tasks. Proficient in Microsoft Office, comfortable with a variety of systems. You will be highly organised, thrive within a busy environment with the ability to prioritise effectively. Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed. Altitude-Recruitment Limited acting as an Employment Agency and Employment Business
Administrator employer: Altitude-Recruitment Limited
Contact Detail:
Altitude-Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will showcase your suitability for the role.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since this is a part-time role, showing that you can commit to the required hours and potentially take on more responsibilities in the future will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your proactive attitude by asking insightful questions about the team and company culture during any interactions. This shows that you're genuinely interested in being part of their friendly environment.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the responsibilities of the Administrator role. Emphasise your ability to process sales, manage customer interactions, and use CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience has prepared you for this position, particularly in handling customer queries and processing orders.
Highlight Your Soft Skills: In your application, emphasise your soft skills such as communication, problem-solving, and a friendly attitude. These are crucial for interacting with customers and ensuring their needs are met.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Altitude-Recruitment Limited
✨Show Your Customer Service Skills
Since the role requires proven customer service experience, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain a friendly and professional demeanour.
✨Demonstrate Your Organisational Abilities
The job involves processing sales and managing bookings, so it's essential to showcase your organisational skills. Discuss any tools or methods you use to stay organised and ensure tasks are completed efficiently.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific customer scenarios. Practice responses to common situations, such as dealing with an unhappy customer or managing multiple tasks at once, to demonstrate your problem-solving skills.
✨Express Your Enthusiasm for the Role
Show genuine interest in the position and the company. Research the organisation beforehand and mention what excites you about the opportunity to work as a Customer Service Administrator, especially in a part-time capacity.
