Medical Practice Administrator & Business Development Coordinator (Manchester Area)

We are a growing specialist medical practice made up of a small group of highly experienced surgeons working across multiple private healthcare facilities. Our work spans elective outpatient clinics, theatre activity, and a substantial medicolegal practice, supporting solicitors, insurers, and courts with high-quality expert input.

The business is deliberately structured to be efficient, well-governed, and scalable. Alongside day-to-day clinical and medicolegal delivery, we are actively developing our systems, processes, and team to expand both the scale and scope of our work over time. This includes improving operational workflows, strengthening compliance and governance, and building capacity to support increasing clinical, theatre, and expert-witness activity.

We operate in a fast-paced, professional environment where accuracy, confidentiality, and reliability matter. The practice values clear communication, ownership of tasks, and continuous improvement, and is focused on sustainable growth rather than short-term volume.

About the role

We are recruiting a highly organised and dependable Practice Administrator / Business Development Coordinator to support a private specialist medical practice. The role includes substantial private clinical practice, consultancy, and medicolegal administrative work. This is an administrative and coordination role, central to the smooth running of clinics, theatre activity, consultancy services, and medicolegal workflows. The emphasis is on administration, organisation, correspondence, and operational support.

Key responsibilities

• Practice administration & correspondence
• Managing a high volume of professional email correspondence
• Acting as the main administrative point of contact for patients, solicitors, insurers, hospitals, and external organisations
• Handling enquiries, appointments, documentation, and follow-ups
• Maintaining accurate, confidential records in line with GDPR and professional standards
• Managing consultant calendars
• Clinic, theatre & consultancy coordination
• Booking and coordinating outpatient clinics
• Organising theatre lists and liaising with private hospitals
• Scheduling procedures, investigations, and follow-up appointments
• Supporting consultancy work, including coordination of appointments, documentation, and correspondence related to advisory and specialist consultancy activity
• Results, records & case management
• Managing clinical results, imaging reports, and correspondence
• Ensuring results are received, logged, tracked, and appropriately filed
• Maintaining well-structured electronic case files across clinical, consultancy, and medicolegal work
• Medicolegal administration
• Administrative support for medicolegal services, including:
• Case set-up and file management
• Liaison with solicitors, agencies, and courts
• Tracking deadlines and documentation
• Managing correspondence and records across multiple live cases
• Financial administration/bookkeeping support
• Invoicing and payment tracking
• Maintaining financial and activity records
• Liaison with external payers
• Business development coordination
• Supporting referral relationships with GPs, physiotherapists, and other clinicians
• Coordinating outreach activity, communications, and service information
• Maintaining referral and activity trackers
• Supporting marketing and growth initiatives (digital, written, or in-person)
• Assisting with service development projects as required

Essential criteria

• Proven experience in a senior administrative, practice administration, or professional services role
• Exceptional organisational skills with strong attention to detail
• Ability to manage high volumes of email and correspondence accurately and professionally
• Excellent written and verbal communication skills
• Confidence in handling sensitive and confidential information
• Strong IT skills and experience with digital record-keeping systems
• Ability to manage multiple priorities and deadlines calmly
• Ability to drive to work given the various hospitals
• Minimum 2:1 degree level

Desirable criteria

• Experience in private healthcare, consultant practice, or hospital liaison
• Experience supporting medicolegal or legal case administration
• Experience coordinating clinics, theatre bookings, or consultancy services
• Familiarity with invoicing, bookkeeping support, or financial administration
• Knowledge of healthcare governance, GDPR, or compliance frameworks
• Experience in operations or business development

Hybrid working requirements

This role is offered on a hybrid basis in the first instance (subject to change), combining office-based work in Manchester and home working. Candidates must therefore:

• Have a suitable home working environment, including:
• A quiet, private space suitable for confidential administrative and medicolegal work
• Reliable broadband internet access sufficient to manage high volumes of email, digital records, and online systems
• Be able to attend a Manchester office and private hospitals as required, including:
• Routine office days
• Clinic and theatre coordination days
• Ad hoc attendance when operational needs require it
• Be able to travel independently to and from Manchester

Home working does not remove the requirement to attend the office as necessary.

What we offer

• £32,053 per annum (37.5 hours per week)
• Statutory annual leave (including bank holidays)
• Pension (auto-enrolment)
• Role-specific development
• A professional, specialist working environment with clear scope and expectations