Altia Solutions Ltd. is hiring a 1st Line Support Analyst to join our Nottingham office. This full-time role delivers application support to clients, with hybrid working after induction and training.
You will triage, resolve or escalate issues, communicate with clients via phone, email or chat, and strive to meet SLAs/KPIs while contributing to product improvements. Security vetting is required; applicants must have UK residence for 3 consecutive years and provide 5 years' address history.
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Hybrid 1st Line Support Analyst – Nottingham employer: Altia Solutions Ltd.
Altia Solutions Ltd. is an excellent employer for aspiring Junior Product Engineers, offering a dynamic work culture that fosters collaboration and innovation in the heart of Nottingham. With a strong emphasis on employee growth, you will have the opportunity to learn from experienced professionals while contributing to exciting projects in a hybrid working environment that balances flexibility with team engagement.
