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- Tasks: Support IT infrastructure, troubleshoot issues, and manage helpdesk tickets in a dynamic team.
- Company: Join Althaus Digital, a forward-thinking company partnered with Supreme Staffing, focused on IT innovation.
- Benefits: Receive tailored training, gain essential skills, and prepare for interviews with expert guidance.
- Why this job: Kickstart your IT career in a supportive environment while learning vital skills for the future.
- Qualifications: No prior experience needed; just a passion for IT and a willingness to learn.
- Other info: This role is based in the West Midlands and requires the right to live and work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
In partnership with Supreme Staffing, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training.
Please note: You will need to have the right to live and work in the UK and be based within the West Midlands.
Our IT Infrastructure Skills training is tailored made for you. This initial training will give you the foundational knowledge you need for this opportunity with Intercity. We will be equipping you with the skills and knowledge you’ll need for this opportunity. Designed as a springboard for your future career with Intercity, you’ll benefit from live online sessions delivered by our team of expert trainers. As the programme unfolds, we’ll start preparing you for interview stage and give you all the necessary skills you need for the interview off the back of what you have learnt from the course.
You will be part of a warm, friendly, and forward-thinking team responsible for supporting with all things IT Infrastructure. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will be meticulous and patient in your approach; keen to live and breathe company values, and with the ambition and drive to grow and develop.
The typical roles and responsibilities will include:
- Technical - troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
- Manage Helpdesk - ensure help desk tickets are logged, escalated, and resolved in a timely manner.
- User Management - administer applications for user accounts.
- Web - assist customers with technical web-related queries.
- Types of malware and attacks, password security, Infrastructure (securing networks and hardware/securing software), cryptography, security vulnerabilities.
What you’ll learn over your 12-week training:
- Operating Systems and Hardware
- Business Continuity and Disaster Recovery
- Information Security, Legislation and Ethics
- IT Project Methodology
- Maintenance Strategies
- Database Fundamentals
- Applications and Software
- Network Concepts
- Troubleshooting and Fault Finding
- Supporting a Customer Base
- Purpose and Importance of Cyber Security
- Key Cyber concepts, terminology and frameworks
- Cyber threats and motives
- Security policies
We appreciate you will likely be at the very beginning of your IT career, so provided you’re able to confidently demonstrate your interest in the subject, we’ll be more focused on your passion for learning/development and natural fit with our core values, rather than being able to evidence a significant degree of pre-existing technical knowledge.
Junior Infrastructure Engineer employer: althaus talent
Contact Detail:
althaus talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer
✨Tip Number 1
Show your passion for IT Infrastructure by engaging in relevant online communities or forums. This will not only enhance your knowledge but also demonstrate your commitment to the field when you interact with potential employers.
✨Tip Number 2
Consider setting up a small home lab to experiment with different operating systems and networking concepts. This hands-on experience can be a great talking point during interviews and shows your proactive approach to learning.
✨Tip Number 3
Network with professionals in the industry through LinkedIn or local meetups. Building connections can lead to valuable insights and even job referrals, making it easier for you to land that Junior Infrastructure Engineer role.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT Infrastructure by following relevant blogs, podcasts, or webinars. This knowledge can help you stand out in interviews and show that you're genuinely interested in the field.
We think you need these skills to ace Junior Infrastructure Engineer
Some tips for your application 🫡
Show Your Passion for IT: In your application, make sure to express your genuine interest in IT Infrastructure. Share any relevant experiences, even if they are informal, such as personal projects or courses you've taken that demonstrate your enthusiasm for the field.
Tailor Your CV: Customise your CV to highlight skills and experiences that align with the job description. Focus on any technical skills you possess, even if they are basic, and emphasise your willingness to learn and grow within the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your personality and passion for the role. Mention why you are excited about the opportunity with Althaus Digital and how their training programme aligns with your career goals.
Prepare for the Interview: Although this step comes after your application, it's important to mention that you should start preparing for potential interview questions. Research common IT Infrastructure topics and think about how you can relate your learning experiences to the role.
How to prepare for a job interview at althaus talent
✨Show Your Passion for IT
Make sure to express your genuine interest in IT Infrastructure during the interview. Share any personal projects or experiences that demonstrate your enthusiasm and commitment to learning in this field.
✨Understand the Company Values
Familiarise yourself with the core values of the company. During the interview, align your answers with these values to show that you are a good cultural fit and share their vision.
✨Prepare for Technical Questions
Even if you're at the start of your career, be ready to discuss basic concepts related to IT Infrastructure. Brush up on topics like troubleshooting, user management, and security fundamentals to showcase your foundational knowledge.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask the interviewer about the role and the training programme. This shows your eagerness to learn and helps you understand how you can contribute to the team.
