Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong customer relationships and drive success with Alteryx's analytics platform.
- Company: Join a diverse and inclusive team at Alteryx, a leader in analytics and AI.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a supportive environment.
- Why this job: Make a real impact by helping customers achieve their goals with innovative solutions.
- Qualifications: 3+ years in data analytics, proven customer-facing skills, and a growth mindset.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Alteryx has an immediate opportunity for a talented Senior Customer Success Manager (CSM). This customer-facing role will capitalise on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform.
As a Senior CSM, you will own the post-sales success motion for a portfolio of key customers, acting as a trusted advisor who aligns Alteryx’s AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter, across onboarding, adoption, value realization, executive alignment, and expansion – using realised value to secure long-term retention and advocacy.
Responsibilities:- Building & Fostering Strong Relationships – Be the strategic and technical interface between the customer and internal departments by developing deep relationships with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success.
- Becoming a Strategic Advisor – Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services. Delivering Regular and effective Business Reviews with your key stakeholders.
- Driving Advocacy - Build deep relationships with key customer stakeholders; to capture and share Business Value that leads to the creation and nurture of Alteryx Advocates & Champions.
- Commercial Acumen – Understand the Commercial landscape of your customers and our offerings; forecasting risk & growth to improve the predictability of our business.
- Landscape Knowledge – You bring an understanding of the Data, Analytics and AI landscape to keep Alteryx front-of-mind for Customers on their journey.
- Supporting Account Expansion – Partnering with Sales Leaders to provide insights on customer health – focusing on adoption and retention strategies, identifying new business opportunities.
- Active Account Management – Create and deliver success plans for your portfolio of accounts and proactively work with customers to establish and achieve critical goals.
- Enabling and Training Users – Conduct enablement sessions to provide hands-on training of the Alteryx Designer and Server products.
- Demonstrating Alteryx Proficiency – Remain up-to-date and certified on Alteryx solutions and products and maintain familiarity with all company methods and procedures.
- 3+ years of work experience with data and analytics used specifically for strategic business decisions.
- Experience in Alteryx or similar analytics platform.
- Proven customer-facing experience. Ability to effectively collaborate with internal teams to advocate for and represent the voice of the customer.
- Exceptional analytical and problem-solving skills including ability to figure out how things should work. A creative self-starter who will find new and creative ways to bring value to customers.
- Growth Mindset; you tackle uncertainty with positivity and bring a strong entrepreneurial spirit and a passion for excellence.
- Attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customers' journey.
- Ability to make data and analytics approachable, engaging, and fun in a virtual environment.
- A listener who is empathetic, customer-oriented, and attentive to their needs.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.
If you require reasonable accommodation as part of the recruiting process, please contact Benefits@alteryx.com.
Customer Success Manager employer: Alteryx Inc.
Contact Detail:
Alteryx Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can articulate how your skills align with their mission and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with data and analytics can drive value for customers. Use specific examples to showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate your fit for the position.
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for customer success aligns with our mission at StudySmarter. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager position. Highlight relevant experience and skills that match the job description. We love seeing how your unique background can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be authentic and personal – we appreciate a good story! Connect your experiences to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Alteryx Inc.
✨Know Your Customer Success Stuff
Make sure you brush up on your knowledge of customer success strategies, especially in the context of data and analytics. Be ready to discuss how you've built relationships with customers and driven value in previous roles.
✨Show Off Your Problem-Solving Skills
Prepare examples that showcase your analytical and problem-solving abilities. Think about specific challenges you've faced and how you creatively tackled them to deliver results for your customers.
✨Be a Team Player
Since this role involves collaboration with internal teams, be ready to talk about how you've worked with others to advocate for customer needs. Highlight any experiences where teamwork led to successful outcomes.
✨Demonstrate Your Growth Mindset
Share instances where you've embraced uncertainty and turned challenges into opportunities. Show that you're not just about maintaining the status quo but are eager to innovate and improve customer experiences.