At a Glance
- Tasks: Lead and evolve customer onboarding and KYC/KYB functions in a dynamic fintech environment.
- Company: Join Altery, a forward-thinking fintech company with a collaborative culture.
- Benefits: Enjoy flexible working arrangements, local perks, and opportunities for career growth.
- Other info: Work in a hybrid or remote setting with a focus on team collaboration and personal development.
- Why this job: Make a real impact by shaping onboarding processes and driving innovation in financial crime controls.
- Qualifications: Significant experience in KYC/KYB and proven leadership in fintech or regulated environments.
The predicted salary is between 85500 - 104500 £ per year.
About the Role
Altery is looking for a Head of Onboarding & KYC to lead and evolve our customer onboarding and KYC/KYB function across our international fintech business.
Altery is looking for a Head of Onboarding & KYC to lead and evolve our customer onboarding and KYC/KYB function across our international fintech business.
This is a senior leadership role with end-to-end ownership of how retail and corporate customers are onboarded across multiple products, markets and legal entities.
You will be responsible for building a scalable, risk-based onboarding model that combines strong financial crime controls with efficient customer journeys and business growth.
Operating at the intersection of Financial Crime, Product, Technology and Operations, you will lead the onboarding organisation, develop its people and processes, and drive greater automation, consistency and operational effectiveness across fiat and crypto products.
- What We’re Looking For
- Significant experience in KYC/KYB, customer onboarding, Financial Crime or customer riskwithin fintech, payments, crypto or another regulated financial-services environment.
- Proven leadership experience managing and developing onboarding/KYC/KYB teams.
- Experience owning, transforming or scaling onboarding and due-diligence processes rather than simply operating within an established framework.
- Strong practical knowledge of bothretail KYC and corporate KYB, including complex ownership structures, UBOs, CDD/EDD, PEPs, sanctions, adverse media and So F/So W.
- Experience working across different customer segments, products and/or jurisdictions.
- Strong understanding of risk-based decision-making and the ability to balance regulatory requirements, customer experience and commercial objectives.
- Experience withautomated onboarding, screening, identity verification, case-management or customer-risk technology.
- Track record of process improvement, operational scaling or transformation in a regulated environment.
- Strong stakeholder-management skills and the confidence to challenge and influence senior stakeholders.
- Ability to work effectively with Product and Technology teams and translate regulatory and risk requirements into practical processes and customer journeys.
- Data-driven approach to operational performance, quality and risk management.
- Excellent English communication skills.
Professional qualifications such as CAMS, ICA or equivalentare an advantage.
- What You’ll Do
- Own and continuously improve the end-to-end KYC/KYB and onboarding operating modelfor retail and corporate customers.
- Lead and develop the onboarding and KYC/KYB team, establishing clear ownership, quality standards and decision-making responsibilities.
- Ensure effective CDD and EDD, customer risk assessment, beneficial ownership verification, sanctions/PEP/adverse media screening, and Source of Funds / Source of Wealth assessment.
- Oversee complex and high-risk onboarding cases and ensure appropriate escalation and decision-making.
- Build scalable processes that support multiple customer segments, products, jurisdictions and legal entities.
- Driveautomation and straight-through processing, reducing unnecessary manual work and customer friction without compromising financial crime controls.
- Partner closely with Product and Technologyto improve onboarding journeys, data quality, risk rules and supporting systems.
- Support new products, markets and customer segments by defining appropriate onboarding controls and operational requirements.
- Establish meaningful performance and quality metrics across onboarding, including decision times, backlogs, quality, customer outcomes and control effectiveness.
- Lead capacity planning, organisational development and continuous improvement across the function.
- Manage and optimise third-party KYC/KYB, identity verification and screening providers.
- Work closely with Financial Crime, Compliance, Fraud, Operations and senior business stakeholders to ensure onboarding decisions are consistent, proportionate and commercially practical.
What we offer
- Team and our Product: We are team players and we are passionate about our product and understand what we aim to achieve and the impact it will make.
- Growth Opportunities: You can Influence and shape our story while advancing your career.
- Flexibility: We always listen to our people and can be flexible with arrangements.
- Hybrid or Remote Working: We don't expect you to be in the office every day.
- Local Market Perks: Enjoy insurance coverage, local perks, and beautiful offices.
- #J-18808-Ljbffr
Head of Onboarding and KYC employer: Altery
Altery is an exceptional employer that prioritises employee growth and development, offering a unique opportunity to lead the onboarding and KYC function in a dynamic fintech environment. With a strong emphasis on teamwork, flexibility, and local market perks, employees can enjoy a supportive work culture that values their contributions while also providing the chance to influence the company's direction. The hybrid or remote working options further enhance work-life balance, making Altery an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Onboarding and KYC
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Altery. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Onboarding and KYC
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Altery.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Altery's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Altery
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Altery.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Altery will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Altery employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
