Flexibility Commercial Analyst in London

This Flexibility Commercial Analyst position will report to the Flexibility Commercial Manager and will work within the DSO directorate based in our London office. You will be a permanent employee. Salary: £51,539.00 with a 7.5% bonus. This role offers blended working after probation (6 months): 3 days in the office and 2 remote. Close date: 05/02/2026.

We Also Provide The Following Additional Benefits:

• 25 Days Annual Leave plus bank holidays
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose:

You will be an important part of the Flexibility Markets Team within the Distribution System Operator (DSO). You will ensure that our flexibility programme is scalable, aligned with other markets, and delivering benefits to the network and its customers. As demand for low-carbon solutions grows, the Flexibility Markets team works with customers who can change their generation or consumption patterns to keep network costs down and speed up new connections. We work with multiple flexibility providers, from start-ups to large energy companies – encompassing flexibility from electric vehicles, batteries, generators, and demand response. We are viewed as a global leader in this space and have ambitious plans to scale up our use of flexibility and the impact it delivers on the net zero transition. We have committed to save over £400m in this way over the next five years.

To achieve this target and grow our flexibility market, you will:

• Contribute to the development of our flexibility market, to make it easy for flexibility service providers to participate
• Contribute to the development of our systems, to make the flexibility delivery process efficient when working with multiple flexibility providers in parallel

Nature And Scope:

Smart electricity networks are the foundations to allow low-carbon technology like electric vehicles (EVs), heat pumps, and renewable generation. In your role you'll be collaborating with low-carbon engineers and specialists to help create the flexible, low-carbon energy system of the future. This is a period of significant change for the electricity industry as we move towards a more interconnected world of renewable energy, battery storage, and electric vehicles. You will help ensure sufficient grid capacity is available to enable the net zero transition across London, the East and South East of England.

Given UK Power Networks' pioneering ambition and use of local flexibility, you will contribute to the development of commercial frameworks for local flexibility, influencing how flexibility is used to support the net zero transition in Britain and internationally. You will join the Flexibility Markets team – currently six experienced professionals with skills in customer engagement, energy markets, data analytics and project management. You will work with colleagues who manage our procurement of flexibility and interact with flexibility providers day-to-day to ensure products are fit for purpose and we respond to market feedback.

Principal Accountabilities:

• Manage daily relationships with around 10 flexibility providers from start-ups to large energy suppliers, ensuring issues are addressed effectively and feedback shapes UK Power Networks' flexibility processes and products
• Gather data from different sources on flexibility tenders, dispatch, delivery and partner surveys; cleanse, format, combine datasets and produce visualisations that provide actionable business insights
• Work with flexibility service providers and colleagues to understand challenges and potential solutions
• Improve the design of our flexibility products and system functionalities to attract more participation and deliver excellent customer service
• Collaborate to ensure flexibility services address emerging network capacity challenges and can be used within the control room
• Collaborate externally with other electricity system operators to establish practical cross-industry approaches to flexibility
• Process, reporting and forecasting payments to flexibility providers of up to £1m per annum

Qualifications:

• Bachelor's or Master's degree in data analytics, electrical engineering, science or business
• Experience in an analytical role with a customer focus
• A record in analysing data and generating important business insights, and the ability to transfer these skills to the electricity sector
• Excellent numeracy and analytical skills to interpret complex data and extract actionable insights
• Highly competent with Microsoft Office (Excel, Outlook, PowerPoint, Word)
• Demonstrated experience working with customers and going the extra mile
• 'Can do' attitude with a record of delivering outputs
• Ability to understand complex concepts and communicate them clearly
• Ability to articulate a problem and propose options to resolve it
• Ability to communicate clearly and confidently at all levels of the organisation and with external partners
• Curious and eager to learn
• Planning, organisation and time management skills
• Experience of dashboarding tools such as PowerBI would be advantageous
• Knowledge of low carbon technologies would be advantageous

Health & Safety Responsibilities:

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken. This includes briefing individuals and ensuring understanding and application of safety requirements. Employees will understand health and safety risks and apply controls to manage those risks. Where work activities can affect the environment, employees will understand and apply relevant controls. If in doubt, ask.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

If you have any queries in connection to this vacancy or your application, please contact us at careers@ukpowernetworks.co.uk quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.