Linesperson Team Leader/Charge Hand in Downham Market

Location: Downham Market, Norfolk. Permanent employee in UK Power Networks team. Salary: £58,644 plus benefits and a bonus of 3%. Medical and DBS reference check required.

Benefits:

• 25 Days Annual Leave plus bank holidays.
• Reservist Leave – Additional 18 days full pay and 22 unpaid.
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%).
• Tenancy Loan Deposit Scheme, Season Ticket Loan.
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes.
• Occupational Health support.
• Switched On – scheme providing discount on hundreds of retailers' products.
• Discounted gym membership.
• Employee Assistance Programme.

Qualifications and Experience:

• Have or be willing to work towards AP or SAP authorisations.
• Have an in-depth knowledge of overhead line construction techniques and operation of the overhead line network.
• Hold or be willing to work towards HGV driving licence.
• Slingers and signaller's competency.
• UK Power Networks competency certificate.
• City and Guilds 2339 (formerly 2322) certificate or equivalent.
• Jointers mate (Support Person).
• Land Rover – Off Road Driver Training (BORDA Standard).
• IPAF MEWP Operator – Static Boom (1b).
• Ability to work on own initiative.
• Able to complete self‑risk assessments.
• Prepared to train and learn new skills to perform the full range of duties.
• Experienced with low voltage and 11kV overhead line construction and maintenance.
• HAUC (NRSWA) qualification as a supervisor and operative.
• Flexible attitude to working hours.
• Ability to build good working relationships within their own team and with wider contacts.
• Effective communication skills with a wide range of individuals, in a clear and concise manner.

Customer:

• Actively engage with customers and landowners affected by our works and proactively work towards improving customer satisfaction scores.
• Liaise with Project Managers and Field Managers to ensure timely delivery of customer‑focused works.
• Liaise with other delivery functions to ensure the smooth running of Distribution Capital Delivery works.
• Proactive approach to customer care.
• No customer complaints.

Systems:

• Use of mobile tablet device to receive work instructions and record working time and actual work completed.

Personal Skills:

• The role ideally requires practical experience of the electrical distribution network and/or associated business processes and functions.
• More importantly it requires strong organisational skills, attention to detail, the ability to lead and work as a team, strong interpersonal skills, and a strong safety focus.
• (Candidates not meeting the above requirements, but willing to undertake a development plan, will also be considered for the position.)

Health & Safety Responsibilities:

• Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control, and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations.
• This includes briefing individuals working for them and ensuring the necessary understanding, competence and application of requirements to work safely and without harming the environment.
• Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels.
• Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
• Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116 kg due to maximum safe working load of the safety equipment that is used.
• If in doubt ask.

Equal Employment Opportunity:

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Safeguarding:

We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre‑employment checks.