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- Tasks: Be the friendly face of our company, managing visitors and supporting daily operations.
- Company: Join Alternative Heat, a dynamic team focused on people operations.
- Benefits: Enjoy a competitive salary, supportive environment, and opportunities for growth.
- Other info: Perfect role for those looking to kickstart their career in a vibrant office.
- Why this job: Make a difference by creating a welcoming atmosphere for clients and employees.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Team Overview: The Reception team is the welcoming face and backbone of Alternative Heat’s people operations which handles daily front-of-house duties, including visitor management, communications, and administrative support. The Reception Team create an organised, efficient environment that supports both our employees and clients from the moment they walk through the door.
Role Overview: To support a busy reception area and be the first point of contact in the organisation (face to face or via telephone), focusing on providing an exceptional service. This is an additional role to support the growth of the business.
Location: Head Office, Banbridge, Co. Down, BT32 3QD
Hours: Monday - Friday 8am - 5pm
Salary: Competitive Depending on Experience
Responsible to: Travel Co-Ordinator
What You'll be Doing:
- Meet and greet visitors entering the business and ensure the correct screening, sign in/sign out procedures/documentation are completed.
- Answer the telephone in an efficient and professional manner, screen and direct calls, take and relay messages and provide information to callers.
- Ensure the reception area is always neat and tidy.
- Ensure meeting rooms are set up and cleared before and after meetings as and when required.
- Receive and sort all incoming post/deliveries and distribute them to the relevant departments. Frank all outgoing post and deliver to the post office.
- Maintain and place stationery/orders relevant to both reception and head office, double checking the orders when they arrive that it is correct and place the items in the stationary cupboard.
- Maintain and order supplies for tea stations, coffee machines, canteen, place orders for milk and cleaning supplies.
- Manage the conference/meeting room booking system, organising and accepting meeting requests, scheduling appointments and arranging and collecting food and refreshments for meetings as and when required.
- Ensure reception TV is switched on.
- Manage, order and distribute fruit deliveries.
- Assist the Travel Co-Ordinator (in their absence be responsible for) booking all travel associated with the company to include but not limited to booking flights, car parks, trains, hotel and car-hire.
- Record, update budget spreadsheet and electronically file all confirmations/details associated with each aspect of travel for the company i.e. individual, job, cost etc.
- Update the company credit cards and chase any outstanding receipts/confirmations and save them in the correct format.
- Create and share email announcements to celebrate employee milestones and special occasions to engage employees in the celebration and arrange, collect and deliver any associated gifts.
- Check and approve payments on 4P systems and allocate to the correct job codes.
- Support other departments with general administrative duties on an as and when required basis.
- Any other duties deemed necessary by management.
What You Need to Have:
What You Would Ideally Have:
Receptionist (with administrative duties) in Banbridge employer: Alternative Heat
Contact Detail:
Alternative Heat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (with administrative duties) in Banbridge
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to smile and greet everyone warmly. We want to see your personality shine through, as being the face of the company means you need to be approachable and friendly!
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your skills match the role. We’re looking for someone who can handle a busy reception area, so show us you can multitask and stay organised under pressure.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows us you’re genuinely interested in the role and the company. Ask about the team dynamics or what a typical day looks like for a receptionist here at Alternative Heat.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist (with administrative duties) in Banbridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience with visitor management, communication skills, and any administrative duties you've handled before. We love seeing how your background aligns with what we do at Alternative Heat!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re keen on joining our team at Alternative Heat. We can’t wait to hear from you!
How to prepare for a job interview at Alternative Heat
✨Know the Company Inside Out
Before your interview, take some time to research Alternative Heat. Understand their values, mission, and the role of the Reception team. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a receptionist, first impressions matter! Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with meeting and greeting visitors, as well as answering calls in a friendly manner.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past experiences where you successfully handled busy reception areas or administrative duties. Highlight your ability to keep things organised and tidy, as this is crucial for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what a typical day looks like for a receptionist at Alternative Heat. This shows your enthusiasm and helps you determine if it's the right fit for you.