At a Glance
- Tasks: Lead quality management and ensure high standards for client-facing products and services.
- Company: Join Alternative Heat, a leader in mechanical and electrical systems.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by driving quality improvements and exceeding client expectations.
- Qualifications: Strong leadership, communication skills, and experience in quality assurance.
The predicted salary is between 40000 - 50000 £ per year.
The Quality department is committed to maintaining the highest standards across all aspects of our products and services. Through rigorous inspection, testing, and continuous improvement processes, the team ensures compliance with industry regulations, client specifications, and internal quality benchmarks. Their focus on excellence supports reliable, safe, and high-performing solutions, reinforcing Alternative Heat’s reputation for delivering outstanding mechanical and electrical systems.
We are seeking a highly skilled and detail oriented Quality Assurance Manager to join our team. This role is a client-facing role and the successful candidate will be responsible for ensuring the delivery of high-quality products and services, consistently meeting or exceeding client expectations. As a key player in our organisation, the Quality Assurance Manager will lead efforts to establish, maintain, and continuously improve quality standards.
This role is responsible for leading all aspects of client-facing quality management, acting as the primary quality contact for clients and ensuring project requirements, quality plans, inspections, audits, documentation, and issue resolution activities are effectively managed. The position drives the development, implementation, and continuous improvement of quality assurance processes to ensure compliance with company, client, and regulatory requirements while promoting operational excellence and customer satisfaction.
Key responsibilities include:
- Monitoring and reporting quality performance metrics
- Managing root cause investigations and corrective actions
- Supporting audits
- Maintaining compliance with relevant standards and quality management systems
- Fostering a culture of quality through training, coaching, and cross-functional collaboration
Success in this position requires strong client relationship management, excellent communication and leadership skills, the ability to manage multiple priorities, and a proven track record of driving quality improvements and delivering results in a fast-paced environment.
Quality Assurance Manager in Armagh employer: Alternative Heat Ltd
At Alternative Heat, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Banbridge head office where quality and innovation are at the forefront of our operations. Our commitment to employee growth is evident through continuous training and development opportunities, fostering a culture of excellence and collaboration that empowers our team members to thrive. With competitive salaries and a focus on work-life balance, we ensure that our employees feel valued and motivated to contribute to our mission of delivering outstanding mechanical and electrical systems.
