Team leader required for 35 hours per week in Merseyside - Driver

Key Responsibilities

• To lead and direct a team in developing and delivering person-centred service.
• Manage resources to successfully deliver service‑user and contract outcomes.
• To develop staff skills and knowledge in delivering high quality services that are designed and delivered to meet the needs of individuals.
• To apply the tools of person-centred planning, review, and team development.
• Embed a quality assurance framework at a service level.
• Principal Accountabilities
• To follow the principles of person-centred approaches in all areas of operation.
• To be responsible for assessment, planning, monitoring, and reviewing of individual support.
• To ensure appropriate information is captured, reported, and analysed.
• To lead and manage staff to ensure that the highest levels of performance and standards are achieved and maintained at all times.
• To ensure that staff skills, gifts, qualities and strengths are put to best use.
• To manage the recruitment of staff.
• To co-ordinate and deploy staff resources efficiently and effectively.
• To develop and maintain a customer‑focused ethos at all times and to ensure excellent working relationships with other professionals.
• To ensure all staff receive appropriate levels of support through on‑the‑job coaching, regular supervisions and appraisals.
• To ensure staff training and development needs are identified and met.
• To organise and facilitate positive and productive team meetings.
• To promote and nurture good practice.
• To ensure practice in line with company policy, procedure and legislation.
• To ensure the service delivery meets the required quality standards.
• To promote community connections.
• To ensure that all internal and external reportable events are appropriately managed and resolved.
• To evidence quality service delivery.
• To assist the Area Manager in effective resource management.

Essential Criteria

Experience

• Significant experience of person-centred planning and review.
• Significant experience of supporting people with learning disabilities and mental health needs.
• Significant experience of people management.
• Experience of leading and managing a staff team.
• Experience of undertaking staff supervisions and appraisal.
• Experience of partnership working.
• Experience of managing resources within agreed budget.
• Experience of using IT systems in the management of service and people.

Skills & Knowledge

• Knowledge of equality and anti‑discriminatory practices.
• Excellent time management and the ability to plan and prioritise a complex workload.
• Ability to inspire and drive person‑centred principles and practices.
• Ability to assess, plan and monitor care and support to achieve individual outcomes.
• Ability to engage with service users and their families and carers to develop positive and trusting relationships.
• Excellent communication skills, both written and verbal.
• Ability to demonstrate a significant knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with current best practice.
• The ability to lead and manage a team.
• The ability to use person‑centred tools to develop individuals and teams.
• Ability to apply policy and procedure in a way that results in quality outcomes for people.
• Ability to demonstrate initiative, self‑motivation, and resourcefulness.
• Effective resource management.
• Ability to use ICT for information, performance reporting and communication.

Qualifications & Training

• NVQ3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period.
• Training in person‑centred practices (planning, review, team development).
• Other
• Willingness to work flexible hours according to the needs of the business and ability to work on call.
• Willingness to work 7 days a week including unsocial hours and weekends.

Benefits

• 35 hour working week with the option to work a 9 day fortnight or 4.5 day working week.
• 33 days annual leave per year, plus the option to buy or sell annual leave.
• Team leaders are supernumerary with no requirement to work on shift.
• Matched pension contributions up to 6%.
• Health cash plans.
• Expression of wish, our death in service benefit.
• 24/7 virtual GP consultations for you and your family.
• 24/7 mental health consultations.
• People rewards – employee discounts.
• Blue Light Card eligibility.
• Comprehensive induction programme with ongoing support and professional development.
• Support and funding to complete a Level 3 qualification if you haven’t already.
• Empower Development Programme for leaders within AFG.
• This role is Band I as per our structure.

About Us

We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.

We have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.

Our vision is to create a world where people do amazing things every day.

Our skilled and experienced teams work with every person we support to create personalised, outcome-focused plans to achieve their aspirations.

As a values‑based employer, we genuinely care about the people we support and are seeking likeminded people to join our team.

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