Mobilsation Support Worker

To be involved in the development and setting up of new services, by providing complex care and support to each new individual, ensuring all paperwork is in place within the home setting prior to initial care delivery. To shadow-train new onboarded support workers for each new package of care and to travel around the North West as necessary.

To provide short-term care and support to new individuals in accordance with their Personalised Plan. To shadow-train new, core care team support workers to ensure they are confident to deliver the care necessary to the person supported and ensure competence ready for clinical nurse sign-off. To assist with initial rostering and coordinating rotas for the core care team.

To act as a role model to new support workers by consistently demonstrating AFG’s values, safe, effective excellent quality care and good practice. To provide all health-related and social support to people with complex care diagnoses including Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health.

To support people who present with behaviours that challenge by using appropriate techniques and strategies. To provide safe medication and pain management to the people we support in line with their medication care plan. To manage medical equipment and supplies and monitor depletion of same, re-ordering as necessary in a timely manner to ensure nothing runs low.

To attend all clinical mandatory and specialist training sessions, face to face and online, to remain competent to deliver care to the people we support in all complexities of care. To ensure all incidents which cause or have the potential to cause harm are reported and recorded in a timely manner, in line with AFG policies and procedures.

To deliver our vision to create ‘A world where amazing people do amazing things every day.’ to the people AFG support in line with each individual’s personalised plan. To enable and support people to be actively engaged in their living environment and within their local community. To support people to design, develop and own the support they receive, making an effective contribution to Personalised Planning.

To support people to make informed choices and increase their independence and to follow the principles of the Mental Capacity Act when someone has difficulty making a specific decision. To support people to exercise their cultural beliefs and practices. To enable people to form and maintain relationships of their choice. To support people to maintain their home/living environment. To promote & increase independence for the people we support. To support people to access their community. To enable the people we support to take positive risks in their lives.

To ensure the people we support are not abused, neglected or ill-treated. To stop any such poor treatment, make the situation safe and report any concerns to line management, On Call Manager or if need be through whistleblowing procedures.

Enabling Support: To provide personalised support to people with complex care needs, including assistance with activities of daily living, medication administration and managing medical equipment and supplies. To actively participate in helping the people we support to achieve their outcomes as per their agreed Personalised Plan, providing safe and effective care and support to ensure the needs of the person are met.

To support people to develop and maintain relationships, as identified in the individual’s Personalised Plan and facilitate the development of new relationships. To support people to make informed choices around a healthy lifestyle. To support people to meet their leisure, work, social, emotional and spiritual needs. To support people to connect with their community in accordance with their wishes as identified in their Personalised Plan.

To support people in managing their finances to ensure financial independence and stability. To support people to maintain a suitably clean and safe living environment. To support people to access other support mechanisms through effective signposting as outlined in their Personalised Plan. To support people to maintain the safety and security of their home. To enable people to maintain their health & wellbeing including support with medication and/or personal care needs if identified within their Personalised Plan.

Participate fully in training and development in accordance with the Alternative Futures Group development programme for Clinical Community Care Support Workers and any external training as required. Attend and actively participate in supervision sessions and performance reviews. Attend and actively participate in team meetings. Develop and share skills to aid in the provision and improvement of support.

All staff must uphold the Skills for Care Code of Conduct for Healthcare Support Workers and Adult Social Care Workers. You will be given your Code before you begin to work for AFG. The Code describes the standards of conduct, behaviour and attitude that the public and people we support should expect. You are responsible for knowing the Code and have a duty of care to ensure that your conduct does not fall below these standards.

Be required to be actively involved in out of hours support as part of an On Call rota. To deliver Our Vision in accordance with the organisation’s aims and objectives, and Policies and Procedures. To comply with the Skills for Care Code of Conduct for Healthcare Support Workers and Adult Social Care Workers. To treat all people with dignity and respect always promoting an environment free from bullying, harassment and intimidation. To take responsibility for own health and safety and that of the people the organisation support, members of staff and others. To report any areas of risk to the Line Manager. To report and record information and learning in accordance with requirements. To work effectively as part of a team.

All employees are required to be familiar with and comply with infection prevention and control policies relevant to their area of work.

You have a legal responsibility not to endanger yourself, your fellow employees and others by your individual acts or omissions. The post holder is required to comply with the requirements of any policy or procedure issued in respect of minimising the risk of injury or disease. All accidents must be reported to your Line Manager and in line with the general philosophy of the organisation. As such, all staff are required to work in accordance with the Health & Safety at Work Act.

As a member of staff for Alternative Futures Group you are expected to uphold the principles of confidentiality and protect all information from inappropriate disclosure. This is particularly important where the information is of a personal or sensitive nature. Alternative Futures Group has developed procedural guidance to support staff in understanding their responsibilities regarding confidentiality and disclosure which must be adhered to at all times.

Please Note: All employees should be aware that due to the nature of work Alternative Futures Group undertakes there are elements of risk relating to behaviours that may be described as challenging and moving and handling. Appropriate training will be offered and staff will be required to participate. There may be a risk due to passive smoking.

• At least 2 years experience of providing clinical care and support services to adults with complex care and support needs including Acquired Brain Injury, Spinal Injury, Learning Disability, Autism and Mental Health diagnoses.
• At least 2 years experience of providing medication and pain management to people with a complex care diagnosis.
• Experience of shadow-training new complex care workers.
• Experience of working with and relating to people from a wide variety of backgrounds.

NVQ or QCF Level 2 in Care / Promoting Independence or equivalent.

• Willingness to attend all clinical mandatory and specialist training courses and events.
• Ability to travel to services around the North West region, providing short-term care and support.
• Ability and willingness to work flexible hours, covering 24 hours/7 days.
• Ability and willingness to provide out of hours support and participate in an On call Rota.
• Full Driving License and use of a vehicle.