IT Operations & Service Continuity Leader in Liverpool

IT Operations & Service Continuity Leader in Liverpool

Liverpool Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Alternative Futures Group

At a Glance

  • Tasks: Lead IT operations to ensure safe and resilient services in a 24/7 care environment.
  • Company: Join Alternative Futures Group, dedicated to high-quality care delivery.
  • Benefits: Competitive salary, career development opportunities, and a supportive work culture.
  • Other info: Dynamic role with the chance to influence operational standards and supplier performance.
  • Why this job: Make a real difference in IT service continuity for essential care services.
  • Qualifications: Experience in IT operations management and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

Alternative Futures Group is seeking a Head of IT Operations to ensure safe, resilient, and cost‑effective IT services across a multi-site 24/7 care environment. You will lead Service Desk, Infrastructure, and Project Delivery, driving supplier performance and operational standards to support high‑quality care delivery.

You will manage the full IT budget, forecast costs, and oversee major incidents, DR, and service continuity, reporting to executives and aligning priorities with organisational.

IT Operations & Service Continuity Leader in Liverpool employer: Alternative Futures Group

Alternative Futures Group is an exceptional employer that prioritises employee well-being and work-life balance, offering flexible working options such as a 9-day fortnight or a 4.5-day week. With a strong commitment to fostering a collaborative culture and enhancing employee experiences, this role provides ample opportunities for professional growth while contributing to the charity's mission of making a positive impact in the community.

Alternative Futures Group

Contact Details:

Alternative Futures Group Recruitment Team

We think you need these skills to ace IT Operations & Service Continuity Leader in Liverpool

IT Service Management
Budget Management
Supplier Performance Management
Operational Standards
Incident Management
Disaster Recovery (DR)
Service Continuity Planning