Head of People & Payroll in Liverpool

As an integral part of our Senior Leadership Team, we are looking for a passionate professional to drive the success of our strategy through our People function. You will primarily be responsible for the development and delivery of a professional and responsive operational HR and payroll service. You will also play a pivotal role in the definition and delivery of strategies and strategic objectives that align to the overall business objectives of the charity and our ambition to positively impact more lives. Your focus will be on cultivating a positive work environment, creating a Great Place to Work® and driving organisational success through effective people practices.

Reports to: Director of People, Culture & Communications

Responsible for: Payroll & Pensions Manager, Recruitment & Talent Manager, People Manager (Group), Employee Experience & Reward Manager

Dimensions: The Head of People & Payroll will be responsible for the following functional areas:

• Recruitment, Talent & Attraction Team – Recruitment & Talent Manager
• Employee Experience (Including ED&I) – Employee Experience & Benefits Manager

Budget Responsibility:

• Pay Budget of Circa £1.5m
• Non-Pay Budget of Circa £500K

Principal Accountabilities:

People:

• To provide effective leadership of the People and Payroll team to ensure the delivery of a high-quality, professional, and responsive service.
• To foster a culture of collaboration and continuous improvement within the team, our systems, and our processes.
• To maintain a focus on creating amazing candidate/employee experiences, aiming to maintain our strategic ambition of being a Great Place to Work®.
• To review and deliver our Equality, Diversity & Inclusion Strategy, creating a vibrant, inclusive culture where everyone has a sense of belonging.
• To continually review, develop and promote our Employee Value Proposition.
• To promote the organisational values, ensuring they are reflected in all people and payroll related activity.
• To establish and maintain professional relationships with internal and external stakeholders.
• Work collaboratively with wider teams to align people and resources to the effective pursuit of our strategic objectives.

Quality:

• To ensure that customer experience is positive and aligned to the organisation’s values.
• To promote cross-organisational working ensuring good practice is shared.
• To ensure robust processes are in place to manage disciplinary and grievance issues effectively.
• To ensure AFG has effective policies, procedures and people management practices which are fit for purpose and legally compliant.
• To ensure robust systems and processes are in place to effectively administer a monthly payroll in a timely manner.
• To ensure compliance with relevant legislative requirements.
• Be personally accountable for compliance with CQC standards by all colleagues within area of responsibility.
• Ensure effective employee relations by maintaining a partnership relationship with recognised trade union(s).
• Develop relevant people and payroll metrics that quantify the added value to the organisation.
• Ensure cost-effective, consistent, and appropriate external support.
• Overall responsibility for ensuring implementation of data protection and records management within the People and Payroll Team.
• To support budget setting and forecasting exercises.
• Agree, monitor, and manage financial performance against agreed budgets.
• To continually drive efficiency and demonstrate value for money.
• Manage contractor relationships that demonstrate good partnership working.

Growth / Organisational Development:

• To contribute to the development and delivery of the People and Culture Strategy.
• To work closely with Head of Learning & Organisational Development.
• To lead and develop projects that will support future organisational growth.
• To oversee the due diligence and integration processes for new business and contracts.
• Lead the development of resource plans to build capacity and capability.

Person Specification:

Skills and Knowledge:

• Excellent knowledge of UK employment legislation.
• Excellent presentational skills for conveying complex concepts.
• Skilled and experienced facilitator.
• Effective interpersonal skills and high degree of self-awareness.
• Able to build effective, credible relationships quickly.
• Ability to analyse and interpret complex information effectively.
• Excellent leadership and people management skills.
• Ability to take initiative and work without supervision.
• Excellent working knowledge of Office 365 products.

Values and Attitudes:

• Embraces change as an opportunity to learn and develop.
• Confident to lead the way and inspire others.
• Is solution focused and has a “can do attitude”.
• Is people focused and encourages others to speak up.
• Takes personal responsibility and holds others to account.

Experience:

• A minimum of five years’ experience in a HR Management capacity.
• Experience of formulating people related strategies.
• Experience of leading and managing a team.
• Evidence of planning and delivering multiple programmes and projects.
• Experienced in effectively managing financial resources and budgets.

Qualifications & Training:

• Chartered member of CIPD.

This is a predominantly home-based role, with travel to our collaboration hub in Liverpool and other sites within the north west required regularly. We therefore require applicants to live within the north west of England and drive to facilitate in-person working across our areas of operation.

Interview Dates:

• 1st Stage – 22nd April, Liverpool in person
• 2nd Stage - 30th April, via Teams

With our extended flexible working options, you can choose to work your 35 hours per week on a 9-day fortnight or a 4.5-day week basis, supporting our employees with their work-life balance.