At a Glance
- Tasks: Support the Team Leader in delivering high-quality, person-centred care and mentoring staff.
- Company: Join a compassionate organisation dedicated to supporting individuals with learning disabilities and mental health needs.
- Benefits: Flexible working hours, health cash plans, 24/7 GP consultations, and fantastic employee discounts.
- Other info: Dynamic role with opportunities for professional growth and a comprehensive induction programme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in person-centred planning and a willingness to complete relevant qualifications.
The predicted salary is between 37338 - 42000 £ per year.
As an experienced practitioner, the job holder will support the Team Leader for a complex service through the provision of supervisory, advisory and administrative support to ensure that a high quality, compliant, person-centred approach is maintained at all times.
About The Role
- Job Purpose
- The Key Objectives Of This Role Are To
- To promote the principles of person-centred approaches in all areas of operation to the staff team as directed by the Team Leader
- To provide advice, guidance and support to members of the staff team to drive best practice; compliance to policy, regulations and CQC Standards; and to encourage the appropriate use of AFG systems and processes.
- To support the Team Leader with ensuring the service delivery meets the required quality standards, and to evidence quality service delivery.
- To act up during the Team Leader’s annual leave and to seek any additional support/advice from the Area Manager
- Dimensions
The post holder has no direct reports, however will hold Supervisory responsibility for a designated staff team under the leadership of the Team Leader.
- Key Result Areas
- Support the development, update and review of care plans for the attention of the Team Leader that outline the care and support individuals need.
- To actively engage in the assessment, planning, monitoring and reviewing of individuals support as directed by the Team Leader.
This will include the identification of any new goals and outcomes and implementing plans to address these.
- To celebrate the success of the people we support, through the sharing of stories across the team and organisation.
The post holder will support the team in achieving butterfly moments with the people supported.
- To actively participate in the transition of people into service.
- To promote best practice across the staff team through the provision of advice, support and mentoring.
This will include the provision of learning and guidance on relevant process, policy, legislation, regulations or own practitioner experience.
- Support the delivery of any service / team improvement plans developed by the Team Leader – this may include embedding new processes, new systems or promoting digital engagement across the team.
- To drive the importance of quality record keeping within the staff team, and providing guidance / coaching / feedback to staff to ensure that the records they make are of a high quality and in line with current policy guidelines.
- Supporting the Team Leader in addressing any identified risks and putting control measures in place.
- To support the Team Leader with 1:1 discussions with members of the staff team, and in monitoring the delivery of personal objectives or development plans as part of their My Performance Review.
- To observe staff interactions with the people we support and to mentor staff in person centred approaches by both working alongside them and in supervisory discussions.
- To complete reflective discussions from any key themes and record on employee notes.
- To support the planning and administration of staff rotas within People Planner as directed by the Team Leader and in line with Policy / Procedure.
- To support the induction and development of new staff to the service. This will include supporting colleagues through the Care Certificate and associated training.
- To support the Team Leader in the management of staff absence which will include updating Select HR, early home contacts, and non-complex return to work interviews/plans.
- To report any safeguarding concerns to external agencies in the absence of the Team Leader.
Essential Criteria
Please only apply if you meet the below requirements
Experience
- Experience of person centred planning and review
- Experience of supporting people with learning disabilities and mental health needs
- Experience of undertaking staff supervisions / support
- Experience of using IT systems in the management of service and people.
Skills & Knowledge
- Seasoned practitioner in person centred principles and practices
- Ability to assess, plan and monitor care and support to achieve individual outcomes
- Ability to engage with service users and their families and carers, to develop positive and trusting relationships
- Excellent communications skills, both written and verbal
- Knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with the current views and best practice
- The ability to use person centred tools to develop individuals and teams
- Ability to apply policy and procedure in a way that results in quality outcomes for people
- Ability to demonstrate initiative, self motivation and resourcefulness
- Effective resource management
- Ability to use ICT for information, performance reporting and communication
- Knowledge of equality and anti-discriminatory practices
- Excellent time manager who has the ability to plan and prioritise a complex workload.
Qualifications / Training
- NVQ3 qualification in management or care (or equivalent) or a willingness and ability to complete such a qualification within a set time period
- Training in Person centred practices (planning, review, team development)
Benefits
- 35 hour working week with the option to work a 9 day fortnight or 4.5 day working week
- Health Cash Plans
- Expression of wish, our death in service benefit
- 24/7 virtual GP consultations for you and your family
- 24/7 mental health consultations
- Amazing People Rewards – fantastic employee discounts
- Blue Light Card eligibility
- Comprehensive induction programme with ongoing support and professional development
- Band
This role is Band I as per our structure.
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Operational Support Officer required for 35 hours per week in Cheshire West - Driver, Temp 12 months in Ellesmere Port employer: Alternative Futures Group
Alternative Futures Group is an exceptional employer that prioritises employee well-being and work-life balance, offering flexible working options such as a 9-day fortnight or a 4.5-day week. With a strong commitment to fostering a collaborative culture and enhancing employee experiences, this role provides ample opportunities for professional growth while contributing to the charity's mission of making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Officer required for 35 hours per week in Cheshire West - Driver, Temp 12 months in Ellesmere Port
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Alternative Futures Group, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Operational Support Officer required for 35 hours per week in Cheshire West - Driver, Temp 12 months in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Alternative Futures Group. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Alternative Futures Group. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Alternative Futures Group
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Alternative Futures Group.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Operational Support Officer required for 35 hours per week in Cheshire West - Driver, Temp 12 months role at Alternative Futures Group, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Alternative Futures Group that you can think critically and act effectively under pressure.
