Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing team to enhance patient care and operational efficiency.
- Company: Montu UK, a pioneering digital health company focused on cannabis-based medicines.
- Benefits: Competitive salary, generous holiday, matched pension, and enhanced parental leave.
- Why this job: Make a real difference in patients' lives while growing your career in a dynamic environment.
- Qualifications: 5+ years of leadership experience and strong analytical skills required.
- Other info: Join a supportive team dedicated to transforming healthcare.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the role: The Senior Operations Lead is responsible for driving operational execution across various business areas at Montu UK including clinic operations, pharmacy operations and patient experience. This role combines leadership, operational oversight, and hands‑on support to ensure operational performance across clinical and non‑clinical services is met.
Key Responsibilities & Accountabilities:
- Leadership
- Lead a high performing operations team to deliver clinical services and operational support functions.
- Own operational KPIs including capacity planning and productivity.
- Act as a point of escalation for clinicians and other operational teams across the business.
- Monitor daily workflows and performance metrics, ensuring service levels and response times are met.
- Conduct regular team meetings, performance reviews, and provide coaching and development opportunities.
- Operational Management
- Identify process improvements and contribute to the development of policies, procedures, and training materials.
- Support hiring, onboarding, and training of new team members.
- Ensure compliance with all regulatory requirements, including patient confidentiality and data protection standards.
- Patient Experience and Pharmacy Support
- Champion a patient‑first culture, ensuring operational decisions enhance service quality and retention.
- Work across patient support and Pharmacy team colleagues to ensure an end to end smooth experience for patients is delivered.
Role Requirements:
- Minimum of 5 years of leadership experience in relevant industries and environments.
- Good understanding of working in a highly regulated environment.
- Highly analytical and commercial mindset with the ability to leverage data to drive decision‑making.
- Self‑starter and target‑oriented, with the ability to work in a fast‑paced environment.
What we offer:
- Competitive salary
- 25 days holiday + bank holidays (increasing to 27 then 30 days after 1 & 2 years of service)
- 5% matched pension
- Enhanced Maternity & Paternity Leave
- Cycle‑to‑work scheme
- Opportunities for development and growth
- A dynamic and supportive work environment
About Montu
Montu UK is a leading digital health company specialising in cannabis‑based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.
Senior Operations Lead employer: Alternaleaf
Contact Detail:
Alternaleaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Montu UK and understanding their values. Tailor your answers to show how your experience aligns with their mission of enhancing patient care and operational excellence.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, improved processes, and driven results. This will showcase your fit for the Senior Operations Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Montu UK.
We think you need these skills to ace Senior Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Lead role. Highlight your leadership experience and operational management skills, especially in regulated environments. We want to see how your background aligns with our mission at Montu UK!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving patient experiences and how you can contribute to our team. Keep it engaging and relevant to the role – we love a good story!
Showcase Your Analytical Skills: Since this role requires a highly analytical mindset, don’t forget to mention specific examples where you've used data to drive decisions. We’re looking for someone who can leverage insights to enhance operational performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at Montu UK!
How to prepare for a job interview at Alternaleaf
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Senior Operations Lead role. Familiarise yourself with operational KPIs, patient experience strategies, and compliance requirements. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure environments. Think about specific situations where you improved team performance or resolved conflicts. This will highlight your ability to lead a high-performing operations team effectively.
✨Be Data-Driven
Since the role requires an analytical mindset, come prepared with examples of how you've used data to drive decision-making. Discuss any tools or methodologies you've employed to monitor performance metrics and improve operational processes.
✨Emphasise Patient-Centric Approaches
Montu UK values a patient-first culture, so be ready to discuss how you've championed patient experience in your previous roles. Share specific initiatives you've implemented that enhanced service quality and retention, showing that you align with their mission.
