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- Tasks: Coordinate prescriptions and support patients in a fast-paced healthcare environment.
- Company: Join Montu UK, a pioneering digital health company transforming patient care.
- Benefits: Competitive salary, generous holiday allowance, pension plan, and career development opportunities.
- Why this job: Be part of the founding team and make a real difference in patients' lives.
- Qualifications: 2+ years experience, attention to detail, and IT proficiency.
- Other info: Dynamic work culture with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive and organised Prescription Coordinator to join our Reading-based operations team. This is a unique opportunity to be part of Montu UK\’s founding team, playing a key role in shaping the patient journey and supporting clinical excellence in a fast-growing, digitally led healthcare environment. The ideal candidate will be patient-focused, detail-oriented, and confident working cross-functionally with pharmacy, clinical, and operational teams to ensure seamless prescription management and patient support.
About the role:
The role of the Prescription Coordinator is onsite at our Reading office and sits within the operations team. The role requires a dynamic and patient centric individual who wants to help Montu patients and clinicians get the best out of the service. The candidate will be part of the UK founding team and help establish the operations and patient facing team:
Responsibilities will include but not be restricted to :
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Answering patient queries by telephone and email
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Maintain patients’ electronic health records
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Maintaining full and accurate record of prescriptions
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Work closely with the pharmacy and clinical teams to ensure smooth dispensing and delivery of medication to patients
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Updating patients with any changes in their prescription
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Working with partner pharmacies to ensure prescriptions sent externally are delivered and dispensed correctly
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Support operational and clinical recruitment and onboarding
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Collate feedback and liaise with Head of Governance on complaints and compliments
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Report Incidents and significant events and liaise with Head of Governance on Incident and Significant events
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Support clinicians working in the service with operational queries
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Liaise with product and tech support team on technical issues
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Work closely with line manager and wider team on service improvement
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Attend work related meetings as required
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To maintain all mandatory training and familiarity with company policies and SOPS
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Shift based and flexible working maybe required from time to time
Skills, Experience, and Qualification:
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2 plus years of work experience
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Working in a healthcare environment advantageous but not essential
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Excellent attention to detail
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Good understanding of working a highly regulated industry and following policies and SOP
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High level of IT proficiency – especially Excel
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Ability to work under pressure
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Able to work at pace whilst remaining focused and detail oriented
What we offer:
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Competitive Salary
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25 days holiday (rising to 27 after one year & 30 after 2 years) + bank holidays
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Cycle to work scheme
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Company pension plan
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Career growth and professional development opportunities
About Montu
Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.
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Prescriptions Coordinator employer: Alternaleaf
Contact Detail:
Alternaleaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prescriptions Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those connected to Montu. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Montu's mission and values, and think about how your experience aligns with their patient-focused approach. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for a Prescription Coordinator role and be ready to discuss how you handle pressure and detail-oriented tasks.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in helping Montu patients!
We think you need these skills to ace Prescriptions Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Prescription Coordinator role. Highlight any relevant healthcare experience and your attention to detail, as these are key for us at Montu.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how you can contribute to our operations team. Be genuine and let your personality come through!
Showcase Your IT Skills: Since we operate in a digital healthcare environment, it's important to demonstrate your IT proficiency. Mention any relevant software or systems you've used in previous roles to show you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Alternaleaf
✨Know Your Stuff
Before the interview, make sure you understand Montu UK's mission and how the Prescription Coordinator role fits into their operations. Familiarise yourself with cannabis-based medicines and the healthcare regulations that apply. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Organisational Skills
As a Prescription Coordinator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while working under pressure, as this will resonate well with the interviewers.
✨Be Patient-Focused
Montu UK values a patient-centric approach. During the interview, share stories that demonstrate your commitment to patient care. Discuss how you've handled patient queries or complaints in the past, showcasing your ability to communicate effectively and empathetically.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, operational challenges, or future growth plans at Montu UK. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
