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For Companies At a Glance
- Tasks: Manage and grow member relationships while providing tailored financial advice.
- Company: Join Alterna Savings, a member-owned cooperative with a strong community focus.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real difference in members' financial lives while developing your career.
- Qualifications: Post-secondary education and experience in financial advisory roles required.
- Other info: Be part of a team that values collaboration, integrity, and respect.
The predicted salary is between 42000 - 49000 £ per year.
Scarborough Branch 410 Progress Ave Scarborough, ON M1P5J1, CAN
Vacancy Status: This posting is for an existing vacancy
Target Salary Range: $57,000 - $67,000
Scope of Position
The Personal Banking Advisor (PBA) is responsible for managing and building an assigned book of business made up primarily of members with identified multifaceted needs. The PBA ensures that all of the member's financial needs are being met by the most appropriate resource within Alterna and has overall responsibility/accountability for the relationship.
Through proactive relationship management, the PBA retains and grows the book by increasing the share of member business by using all of Alterna's products and services including both credit and investment solutions.
Key Responsibilities
- Manages an assigned portfolio of members using financial planning concepts, advisory and relationship tools to meet all members' complex credit/investment needs
- Establishes regularly scheduled contacts with members/clients to establish relationships that will identify members' needs
- Keeps files on member relationships that include member's financial goals and PBA plan of action to assist the member/client in meeting those goals
- Is the branch liaison with Wealth Management and Small and Medium Enterprise (SME) representatives/team
- Manages assigned member portfolio jointly with other specialists in Alterna i.e. Wealth Management and/or SME
- Provides financial advice using some financial planning tools (e.g. cash-flow and credit management)
- Acts as a mentor for less experienced staff under the guidance of the Branch Manager
- Acts as the branch centre of expertise on the use of financial calculators, complex credit and managed portfolio solutions
- Maintains strong relationships with alliance partners
- Deals with referrals when deemed necessary based on the complexity of the members/client's requests
QUALIFICATIONS
Education / Certification / Experience
- Post secondary education combined with 5 years related experience in a financial institution or an equivalent combination of education and experience
- A minimum 3 years credit experience including analysis and knowledge of underwriting
- CSC or IFIC course completed with ability to be licensed immediately
- CFP or PFP designation or currently in progress
- At a minimum 2 years of financial advisory experience and demonstrated relationship building experience
- Proven track record in sales
Knowledge / Skills
- Extensive knowledge of processing/procedures of complex products including deposits, investments, loans and mortgages
- Sound knowledge of various computer applications including Excel, Word etc
- Very detailed knowledge and ability to demonstrate sales management techniques
- Developed writing skills sufficient to communicate detailed factual information to members and various department or partners
- Sound lending judgment
- Excellent problem-solving skills to systematically identify analyze and resolve complex member issues/problems
- Excellent interpersonal and communications skills
About Alterna Savings
Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.
Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.
We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.
We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.
Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.
Personal Banking Advisor in Scarborough employer: Alterna Sa
Contact Detail:
Alterna Sa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banking Advisor in Scarborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry, especially those who work at Alterna. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your financial knowledge and relationship management skills. Be ready to share examples of how you've successfully built client relationships and met their complex needs.
✨Tip Number 3
Show your passion for helping members achieve their financial goals. During interviews, highlight your experience with financial planning tools and how you’ve used them to provide tailored advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Alterna team!
We think you need these skills to ace Personal Banking Advisor in Scarborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Personal Banking Advisor role. Highlight your experience in managing client relationships and financial advisory skills, as these are key to the position.
Showcase Your Skills: Don’t forget to mention your knowledge of complex financial products and your sales achievements. We want to see how you can bring value to our team and help our members with their financial needs.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to communicate your qualifications and experiences, making it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Alterna Sa
✨Know Your Stuff
Make sure you brush up on your knowledge of financial products and services, especially those relevant to the role of a Personal Banking Advisor. Familiarise yourself with credit and investment solutions, as well as financial planning concepts. This will help you answer questions confidently and demonstrate your expertise.
✨Build Rapport
Since relationship management is key in this role, practice building rapport during your interview. Use active listening skills and engage with your interviewer by asking insightful questions about their experiences at Alterna. This shows that you’re genuinely interested in the company and its culture.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in managing client portfolios and providing financial advice. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how you can add value to their team.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've tackled complex member issues in the past. Think of scenarios where you used your problem-solving skills to achieve positive outcomes. This will illustrate your ability to handle the challenges that come with being a Personal Banking Advisor.
