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- Tasks: Provide on-site IT support and troubleshoot issues in a hybrid environment.
- Company: Dynamic IT support organisation with a focus on customer service.
- Benefits: Company vehicle, generous holiday entitlement, and competitive benefits package.
- Why this job: Join a team where you can make a difference and grow your skills.
- Qualifications: Experience with M365 Active Directory and strong customer service skills.
- Other info: Exciting opportunities for career advancement in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
A dynamic IT support organization is looking for a Field IT Support Engineer to provide on-site support and troubleshooting in a hybrid working environment.
Responsibilities include:
- Installation and configuration of IT equipment
- Liaising with clients
- Maintaining accurate documentation
Ideal candidates will have experience with M365 Active Directory and a strong customer service skill set.
A great benefits package is offered, including a company vehicle and generous holiday entitlement.
Field IT Support Engineer — Hybrid (Norwich) in Norfolk employer: Altered Resourcing
Contact Detail:
Altered Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Support Engineer — Hybrid (Norwich) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in support roles. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with M365 and Active Directory. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues on-site and be ready to demonstrate your customer service skills. We want to see how you handle real-life situations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field IT Support Engineer — Hybrid (Norwich) in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365 and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing your IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Field IT Support Engineer role and how your customer service skills will help you excel in a hybrid environment.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing problem-solving in action, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Altered Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and Active Directory. Be ready to discuss your experience with these tools, as well as any troubleshooting scenarios you've encountered. This will show that you're not just familiar with the tech, but that you can handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role involves liaising with clients, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved a client issue or went above and beyond to help someone out.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you'd approach a specific IT problem or how you'd set up equipment on-site. Practise explaining your thought process clearly and logically, as this will demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.