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- Tasks: Provide 1st/2nd line technical support and troubleshoot various technologies.
- Company: Dynamic Microsoft Partner in Manchester with a focus on growth.
- Benefits: £28,000 salary, bonuses, healthcare, training, and hybrid working.
- Why this job: Gain hands-on experience and certifications while shaping your own role.
- Qualifications: Experience in technical support and a passion for learning.
- Other info: Exciting career progression opportunities in a varied work environment.
The predicted salary is between 24000 - 32000 £ per year.
Location: Manchester, United Kingdom
Salary & Benefits: £28,000 + bonus, healthcare, training, pension, hybrid working.
Employment Type: Full-Time
My client, a Microsoft Partner based in Manchester, is looking to hire a growing & established company. You will be working as a 1st/2nd Line Technical Support Engineer. This role will give you independence and a chance to make your own work/build this role around you. Every day will be different allowing you to get exposure to a range of tasks using different technologies. This is an exciting & varied role which can take your career anywhere; you can specialise in anything if you have a passion for it. The client is looking for someone coming from a helpdesk/technical support role with a willingness to learn & grow. This opportunity comes with fantastic training including the opportunity to gain CompTIA and Microsoft certifications. You will have great training resources & the opportunity to learn from senior staff. For this role a driving licence and own means of transport is essential.
Required Experience:
- Experience working with Windows-based support.
- Experience working with Microsoft 365.
- Experience with printer & network support.
- Experience with Active Directory & Group Policy.
- Experience with Apple Macs.
- Azure and Hyper‑V would be beneficial.
- Experience with DHCP / DNS would be advantageous but not essential.
Key Skills:
- DHCP
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows Trouble Shooting
- Java
- VPN
- SharePoint
- Hardware
- DNS
- Technical Support
- Software Applications
This company is unable to provide sponsorship. If you would like to know more, please do get in touch.
Technical Support Consultant in Manchester employer: Altered Resourcing
Contact Detail:
Altered Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common technical support questions and practice your answers. We recommend setting up mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio of projects or relevant certifications, make sure to highlight them during your conversations. It’s all about proving you’re the right fit for that 1st/2nd line role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Technical Support Consultant gig. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Technical Support Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows-based support and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about technical support and how you can bring value to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can think on their feet, so share those troubleshooting tales that highlight your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Altered Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows support, Microsoft 365, and any other relevant technologies mentioned in the job description. Being able to discuss your experience with Active Directory, DHCP, and even Apple Macs will show that you're prepared and knowledgeable.
✨Show Your Problem-Solving Skills
Technical support is all about troubleshooting. Be ready to share specific examples of how you've resolved issues in the past. Think of a time when you faced a tricky problem and how you approached it. This will demonstrate your analytical skills and ability to think on your feet.
✨Express Your Willingness to Learn
The company values candidates who are eager to grow and learn. Be sure to communicate your enthusiasm for gaining new skills and certifications, like CompTIA or Microsoft. Mention any training you've undertaken or plan to pursue, as this shows you're proactive about your professional development.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
