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- Tasks: Provide 1st/2nd line tech support and troubleshoot Windows and Microsoft 365 issues.
- Company: A growing tech services company in Manchester with a focus on professional development.
- Benefits: Access to training, certifications, and a hybrid work model for flexibility.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in Windows support and Microsoft 365; eagerness to learn is key.
- Other info: Independence in tasks and excellent opportunities for career growth.
The predicted salary is between 20000 - 28000 £ per year.
A growing technology services company in Manchester is searching for a 1st/2nd Line Technical Support Engineer. Candidates should have experience in Windows support, Microsoft 365, and a willingness to learn.
The role offers independence, access to training, and opportunities for obtaining certifications like CompTIA and Microsoft. Join a team that fosters varied tasks and professional growth within a hybrid work model, where a driving license is essential.
Hybrid 1st/2nd Line Tech Support Engineer (Training) in Manchester employer: Altered Resourcing
Contact Detail:
Altered Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid 1st/2nd Line Tech Support Engineer (Training) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend tech meetups in Manchester. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by brushing up on your Windows support and Microsoft 365 skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable with common questions. Show them you’re ready to learn and grow!
✨Tip Number 3
Don’t forget to highlight your willingness to learn during interviews! Companies love candidates who are eager to develop their skills. Mention any relevant training or certifications you’re interested in, like CompTIA or Microsoft, to show you’re serious about your professional growth.
✨Tip Number 4
Apply through our website for a smoother process! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to join our team and make a difference.
We think you need these skills to ace Hybrid 1st/2nd Line Tech Support Engineer (Training) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows support and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this role and how your willingness to learn aligns with our training opportunities. We love seeing genuine enthusiasm!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've solved tech issues in the past. We’re looking for candidates who can think on their feet, so share those moments where you’ve gone above and beyond to help someone out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Altered Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your Windows support and Microsoft 365 knowledge. Be ready to discuss common issues and solutions, as well as any personal experiences you've had in tech support. This will show that you're not just familiar with the tools but also know how to troubleshoot effectively.
✨Show Your Willingness to Learn
Since the role emphasises training and certifications, express your eagerness to learn new technologies and skills. Mention any relevant courses or certifications you’re interested in, like CompTIA or Microsoft, to demonstrate your commitment to professional growth.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think of examples where you successfully resolved technical issues or helped a colleague. This will help the interviewer see your problem-solving skills in action and how you handle real-world situations.
✨Emphasise Your Independence and Team Spirit
While the role offers independence, it’s also important to highlight your ability to work well within a team. Share examples of how you’ve collaborated with others in past roles, and how you can balance working independently while still being a supportive team member.
