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- Tasks: Support schools with ICT systems, installations, troubleshooting, and maintenance.
- Company: Join a friendly team dedicated to enhancing education through technology.
- Benefits: Competitive salary, mileage, phone, 5 weeks holiday, and flexible hours.
- Other info: Part-time and term-time options available, with opportunities for larger projects during holidays.
- Why this job: Make a difference in schools while developing your tech skills in a supportive environment.
- Qualifications: Knowledge of Active Directory, network troubleshooting, and excellent communication skills.
The predicted salary is between 28000 - 32000 £ per year.
ICT Field Engineer
North/North-West London
£28,000 – £32,000 + Mileage + Phone + 5 weeks holiday
Part-time and term-time only also considered. Hours: 9.00am-5.00pm Mon-Fri
We’re looking for a personable and reliable ICT Field Engineer to support a number of schools in the North London area, working closely with ICT Coordinators to keep school networks and systems running smoothly. This is a field-based role, ideal for someone confident working independently while being fully supported by a friendly and responsive service desk team. You’ll visit schools on a rota, delivering day-to-day ICT support, installations, troubleshooting, and preventative maintenance. During school holidays, you’ll also take part in larger project work such as server installs, Wi-Fi rollouts, and equipment refreshes.
Key Responsibilities
- Visit multiple primary school sites on a scheduled rota
- Carry out hardware and software installations
- Perform basic system administration and routine health checks
- Troubleshoot and resolve ICT faults efficiently
- Carry out minor repairs and maintenance of ICT equipment
- Support and maintain network infrastructure and peripherals
- Escalate complex issues to the service desk where required
- Participate in larger ICT projects during school holidays, including:
- Server installations
- WiFi network deployments
- Large-scale equipment rollouts
Technologies & Equipment:
- Servers, desktops, and laptops
- Interactive screens/whiteboards (Smart, Promethean, etc.)
- Printers, speakers, amplifiers, visualisers
- Cameras, webcams, VoIP phones (connectivity support only)
- Tablets (iPads, Windows tablets), Chromebooks
- Network infrastructure and peripherals
Essential Requirements
- Strong knowledge of Active Directory and Group Policy
- Experience troubleshooting network and wireless connectivity issues
- Windows Server 2019 / 2022 / 2025
- Windows 11
- Excellent customer-facing and communication skills
- Logical approach to fault-finding and task prioritisation
- Highly motivated and able to work using your own initiative
- Own transport required
- DBS desirable (DBS check will be funded if required)
- Experience with Ubiquiti & Managed switches would be beneficial.
Please apply or contact Altered Resourcing for more info.
Junior ICT Field Engineer employer: Altered Resourcing
Contact Detail:
Altered Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior ICT Field Engineer
✨Tip Number 1
Network, network, network! Reach out to your contacts in the ICT field and let them know you're on the hunt for a Junior ICT Field Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on experience! If you can, volunteer or take on freelance projects that involve hardware installations or troubleshooting. This will not only boost your CV but also give you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for interviews by brushing up on common ICT scenarios. Think about how you'd handle specific issues like network connectivity problems or software installations. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior ICT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory, troubleshooting, and any relevant ICT projects. We want to see how your skills match what we're looking for in a Junior ICT Field Engineer!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about supporting schools and how you can contribute to our team. Keep it friendly and professional – we love a personable touch!
Show Off Your Communication Skills: Since this role involves working closely with ICT Coordinators and school staff, make sure to demonstrate your excellent communication skills in your application. We want to know how you can effectively convey technical information to non-techies!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Altered Resourcing
✨Know Your Tech
Make sure you brush up on your knowledge of Active Directory, Group Policy, and the specific technologies mentioned in the job description. Being able to discuss your experience with Windows Server and troubleshooting network issues will show that you're ready for the role.
✨Show Off Your People Skills
As this role involves working closely with ICT Coordinators and supporting schools, it's crucial to demonstrate your excellent customer-facing skills. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios where you had to troubleshoot or resolve ICT faults. Think of specific instances where you successfully handled a technical issue, and be prepared to explain your logical approach to fault-finding.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of projects you'll be involved in during school holidays or how the service desk team supports field engineers. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.